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Article ID: 2526629 - Last Review: April 21, 2011 - Revision: 3.0

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SYMPTOMS

Consider the following scenario:
  • You enable the Interactive logon: Message text for users attempting to log on Group Policy setting on a terminal server that is running Windows Server 2008 or Windows Server 2008 R2.
  • You connect to a RemoteApp application that is published by the terminal server from a client computer that is running Windows 7 or Windows Server 2008 R2.
  • The client computer has multiple monitors. For example, the client computer has four monitors.
  • Monitors on the terminal server have a higher display resolution than monitors on the client computer.
In this scenario, the logon message is not displayed correctly. The message is displayed in a column next to black space. The more monitors that you have, the smaller the column size becomes. For example, the column size is a quarter of the total screen if the client computer has four monitors.

Because of this issue, users cannot read the logon message because the message fonts are too small to read. This issue may cause legal concerns if you use the logon message to display a legal disclaimer.

CAUSE

This issue occurs because the smart sizing feature for RemoteApp scales down larger resolutions on the server monitor to fit the client monitor.

RESOLUTION

To resolve the issue, install the following hotfix on the client computer that is running Windows 7 or Windows Server 2008 R2.

Note that in order to enable this functionality, both the client and server must have this QFE installed, and the new RDP setting must be enabled from the server side.  In order to ensure that all enterprise clients have installed this QFE, users of client machines inside the enterprise should not be given local administrator privileges.  If users are granted local administrator privileges, then they will be able to uninstall this QFE or to reinstall Windows without this QFE.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1.17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Rdpcore.dll6.1.7600.20931827,90423-Mar-201104:46x86Not applicable
Rdpcore.mofNot applicable1,31210-Jun-200921:25Not applicableNot applicable
Rdpcore.dll6.1.7601.21690826,36823-Mar-201104:30x86Not applicable
Rdpcore.mofNot applicable1,31210-Jun-200921:25Not applicableNot applicable
Wksprt.exe6.1.7600.20931223,74423-Mar-201103:18x86X86_MICROSOFT-WINDOWS-T..ES-WORKSPACERUNTIME_31BF3856AD364E35_6.1.7600.20931_NONE_26F7459D578E6F5D
Rdpsign.exe6.1.7600.2093157,34423-Mar-201104:42x86Not applicable
Tsallow.mofNot applicable12,23210-Jun-200921:23Not applicableNot applicable
Tspubwmi.dll6.1.7600.20931130,04823-Mar-201104:46x86Not applicable
Rdpsign.exe6.1.7601.2169057,34423-Mar-201104:25x86Not applicable
Tsallow.mofNot applicable13,08305-Nov-201001:58Not applicableNot applicable
Tspubwmi.dll6.1.7601.21690134,14423-Mar-201104:31x86Not applicable
Mstsc.exe6.1.7600.209311,037,82423-Mar-201104:42x86Not applicable
Mstsc.mofNot applicable1,19922-Jul-200923:03Not applicableNot applicable
Mstsc.exe6.1.7601.216901,051,64823-Mar-201104:24x86Not applicable
Mstsc.mofNot applicable1,19910-Jun-200921:19Not applicableNot applicable
Aaclient.dll6.1.7600.20931131,58423-Mar-201104:43x86Not applicable
Aaclient.mofNot applicable1,26122-Jul-200922:58Not applicableNot applicable
Mstscax.dll6.1.7600.209312,705,40823-Mar-201104:45x86Not applicable
Mstscax.mofNot applicable2,05422-Jul-200923:02Not applicableNot applicable
Tsgqec.dll6.1.7600.2093136,86423-Mar-201104:46x86Not applicable
Aaclient.dll6.1.7601.17514131,58420-Nov-201012:18x86Not applicable
Aaclient.mofNot applicable1,26110-Jun-200921:14Not applicableNot applicable
Mstscax.dll6.1.7601.216903,216,89623-Mar-201104:28x86Not applicable
Mstscax.mofNot applicable2,05410-Jun-200921:17Not applicableNot applicable
Tsgqec.dll6.1.7601.1751436,86420-Nov-201012:21x86Not applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Rdpcore.dll6.1.7600.209311,034,24023-Mar-201105:12x64Not applicable
Rdpcore.mofNot applicable1,31210-Jun-200920:43Not applicableNot applicable
Rdpcore.dll6.1.7601.216901,031,68023-Mar-201105:19x64Not applicable
Rdpcore.mofNot applicable1,31210-Jun-200920:43Not applicableNot applicable
Tscpub.mofNot applicable4,24610-Jun-200920:41Not applicableNot applicable
Tscpubwmi.dll6.1.7600.2093136,35223-Mar-201105:12x64Not applicable
Tscpub.mofNot applicable4,24610-Jun-200920:41Not applicableNot applicable
Tscpubwmi.dll6.1.7601.2169036,35223-Mar-201105:19x64Not applicable
Tspsutil.dll6.1.7600.2093198,81623-Mar-201105:12x64Not applicable
Tspsutil.dll6.1.7601.2169098,81623-Mar-201105:19x64Not applicable
Wksprt.exe6.1.7600.20931248,83223-Mar-201103:36x64AMD64_MICROSOFT-WINDOWS-T..ES-WORKSPACERUNTIME_31BF3856AD364E35_6.1.7600.20931_NONE_8315E1210FEBE093
Rdpsign.exe6.1.7600.2093166,04823-Mar-201105:07x64Not applicable
Tsallow.mofNot applicable12,23210-Jun-200920:41Not applicableNot applicable
Tspubwmi.dll6.1.7600.20931164,86423-Mar-201105:12x64Not applicable
Rdpsign.exe6.1.7601.2169066,04823-Mar-201105:14x64Not applicable
Tsallow.mofNot applicable13,08305-Nov-201001:57Not applicableNot applicable
Tspubwmi.dll6.1.7601.21690170,49623-Mar-201105:19x64Not applicable
Mstsc.exe6.1.7600.209311,101,31223-Mar-201105:07x64Not applicable
Mstsc.mofNot applicable1,19922-Jul-200923:22Not applicableNot applicable
Mstsc.exe6.1.7601.216901,119,74423-Mar-201105:14x64Not applicable
Mstsc.mofNot applicable1,19910-Jun-200920:36Not applicableNot applicable
Aaclient.dll6.1.7600.20931158,72023-Mar-201105:08x64Not applicable
Aaclient.mofNot applicable1,26122-Jul-200923:18Not applicableNot applicable
Mstscax.dll6.1.7600.209313,155,96823-Mar-201105:11x64Not applicable
Mstscax.mofNot applicable2,05422-Jul-200923:20Not applicableNot applicable
Tsgqec.dll6.1.7600.2093144,03223-Mar-201105:12x64Not applicable
Aaclient.dll6.1.7601.17514158,72020-Nov-201013:25x64Not applicable
Aaclient.mofNot applicable1,26110-Jun-200920:31Not applicableNot applicable
Mstscax.dll6.1.7601.216903,718,14423-Mar-201105:17x64Not applicable
Mstscax.mofNot applicable2,05410-Jun-200920:34Not applicableNot applicable
Tsgqec.dll6.1.7601.1751444,03220-Nov-201013:27x64Not applicable
Publishingwizard.dll6.1.7600.20931353,28023-Mar-201105:12x64Not applicable
Publishingwizard.dll6.1.7601.21690353,79223-Mar-201105:19x64Not applicable
Mstsc.exe6.1.7600.209311,037,82423-Mar-201104:42x86Not applicable
Mstsc.mofNot applicable1,19922-Jul-200923:03Not applicableNot applicable
Mstsc.exe6.1.7601.216901,051,64823-Mar-201104:24x86Not applicable
Mstsc.mofNot applicable1,19910-Jun-200921:19Not applicableNot applicable
Rdpcore.dll6.1.7600.20931827,90423-Mar-201104:46x86Not applicable
Rdpcore.mofNot applicable1,31210-Jun-200921:25Not applicableNot applicable
Rdpcore.dll6.1.7601.21690826,36823-Mar-201104:30x86Not applicable
Rdpcore.mofNot applicable1,31210-Jun-200921:25Not applicableNot applicable
Rdpsign.exe6.1.7600.2093157,34423-Mar-201104:42x86Not applicable
Tsallow.mofNot applicable12,23210-Jun-200921:23Not applicableNot applicable
Tspubwmi.dll6.1.7600.20931130,04823-Mar-201104:46x86Not applicable
Rdpsign.exe6.1.7601.2169057,34423-Mar-201104:25x86Not applicable
Tsallow.mofNot applicable13,08305-Nov-201001:58Not applicableNot applicable
Tspubwmi.dll6.1.7601.21690134,14423-Mar-201104:31x86Not applicable
Aaclient.dll6.1.7600.20931131,58423-Mar-201104:43x86Not applicable
Aaclient.mofNot applicable1,26122-Jul-200922:58Not applicableNot applicable
Mstscax.dll6.1.7600.209312,705,40823-Mar-201104:45x86Not applicable
Mstscax.mofNot applicable2,05422-Jul-200923:02Not applicableNot applicable
Tsgqec.dll6.1.7600.2093136,86423-Mar-201104:46x86Not applicable
Aaclient.dll6.1.7601.17514131,58420-Nov-201012:18x86Not applicable
Aaclient.mofNot applicable1,26110-Jun-200921:14Not applicableNot applicable
Mstscax.dll6.1.7601.216903,216,89623-Mar-201104:28x86Not applicable
Mstscax.mofNot applicable2,05410-Jun-200921:17Not applicableNot applicable
Tsgqec.dll6.1.7601.1751436,86420-Nov-201012:21x86Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The following is the location of the Group Policy setting:
Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\Interactive logon: Message text for users attempting to log on

Note This security setting specifies a text message that is displayed to users when they logon. This text is used frequently for legal reasons. For example, it may be used to warn users about the ramifications of misusing company information or to warn them that their actions may be audited.
For more information about the smart sizing setting, visit the following Microsoft TechNet website:
General information about the smart sizing setting (http://technet.microsoft.com/en-au/library/ff393693(WS.10).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size2,779
Date (UTC)24-Mar-2011
Time (UTC)00:47
PlatformNot applicable
File nameX86_microsoft-windows-t..-collaboration-core_31bf3856ad364e35_6.1.7600.20931_none_bba1013d7076ee17.manifest
File versionNot applicable
File size3,505
Date (UTC)23-Mar-2011
Time (UTC)05:12
PlatformNot applicable
File nameX86_microsoft-windows-t..-collaboration-core_31bf3856ad364e35_6.1.7601.21690_none_bd457c8b6dceeb2b.manifest
File versionNot applicable
File size3,505
Date (UTC)23-Mar-2011
Time (UTC)04:56
PlatformNot applicable
File nameX86_microsoft-windows-t..es-workspaceruntime_31bf3856ad364e35_6.1.7600.20931_none_26f7459d578e6f5d.manifest
File versionNot applicable
File size8,960
Date (UTC)23-Mar-2011
Time (UTC)05:12
PlatformNot applicable
File nameX86_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.1.7600.20931_none_35ca63790dd555ac.manifest
File versionNot applicable
File size22,184
Date (UTC)23-Mar-2011
Time (UTC)05:13
PlatformNot applicable
File nameX86_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.1.7601.21690_none_376edec70b2d52c0.manifest
File versionNot applicable
File size23,312
Date (UTC)23-Mar-2011
Time (UTC)04:59
PlatformNot applicable
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20931_none_4e6e58759b63c5eb.manifest
File versionNot applicable
File size21,618
Date (UTC)23-Mar-2011
Time (UTC)05:17
PlatformNot applicable
File nameX86_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21690_none_5012d3c398bbc2ff.manifest
File versionNot applicable
File size21,618
Date (UTC)23-Mar-2011
Time (UTC)04:58
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20931_none_3080129d3ff46c6a.manifest
File versionNot applicable
File size131,498
Date (UTC)23-Mar-2011
Time (UTC)05:18
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21690_none_32248deb3d4c697e.manifest
File versionNot applicable
File size140,967
Date (UTC)24-Mar-2011
Time (UTC)00:52
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-t..-collaboration-core_31bf3856ad364e35_6.1.7600.20931_none_17bf9cc128d45f4d.manifest
File versionNot applicable
File size3,509
Date (UTC)23-Mar-2011
Time (UTC)06:10
PlatformNot applicable
File nameAmd64_microsoft-windows-t..-collaboration-core_31bf3856ad364e35_6.1.7601.21690_none_1964180f262c5c61.manifest
File versionNot applicable
File size3,509
Date (UTC)23-Mar-2011
Time (UTC)05:51
PlatformNot applicable
File nameAmd64_microsoft-windows-t..es-cpub-wmiprovider_31bf3856ad364e35_6.1.7600.20931_none_a9c51894acbfb635.manifest
File versionNot applicable
File size5,437
Date (UTC)23-Mar-2011
Time (UTC)06:12
PlatformNot applicable
File nameAmd64_microsoft-windows-t..es-cpub-wmiprovider_31bf3856ad364e35_6.1.7601.21690_none_ab6993e2aa17b349.manifest
File versionNot applicable
File size5,437
Date (UTC)23-Mar-2011
Time (UTC)05:53
PlatformNot applicable
File nameAmd64_microsoft-windows-t..es-psmgmttools-help_31bf3856ad364e35_6.1.7600.20931_none_ff43fa080a42d379.manifest
File versionNot applicable
File size3,865
Date (UTC)23-Mar-2011
Time (UTC)06:13
PlatformNot applicable
File nameAmd64_microsoft-windows-t..es-psmgmttools-help_31bf3856ad364e35_6.1.7601.21690_none_00e87556079ad08d.manifest
File versionNot applicable
File size3,866
Date (UTC)23-Mar-2011
Time (UTC)05:53
PlatformNot applicable
File nameAmd64_microsoft-windows-t..es-workspaceruntime_31bf3856ad364e35_6.1.7600.20931_none_8315e1210febe093.manifest
File versionNot applicable
File size10,551
Date (UTC)23-Mar-2011
Time (UTC)06:09
PlatformNot applicable
File nameAmd64_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.1.7600.20931_none_91e8fefcc632c6e2.manifest
File versionNot applicable
File size22,328
Date (UTC)23-Mar-2011
Time (UTC)06:14
PlatformNot applicable
File nameAmd64_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.1.7601.21690_none_938d7a4ac38ac3f6.manifest
File versionNot applicable
File size23,456
Date (UTC)23-Mar-2011
Time (UTC)05:54
PlatformNot applicable
File nameAmd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20931_none_aa8cf3f953c13721.manifest
File versionNot applicable
File size21,624
Date (UTC)23-Mar-2011
Time (UTC)06:13
PlatformNot applicable
File nameAmd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21690_none_ac316f4751193435.manifest
File versionNot applicable
File size21,624
Date (UTC)23-Mar-2011
Time (UTC)05:53
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20931_none_8c9eae20f851dda0.manifest
File versionNot applicable
File size131,504
Date (UTC)23-Mar-2011
Time (UTC)06:14
PlatformNot applicable
File nameAmd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21690_none_8e43296ef5a9dab4.manifest
File versionNot applicable
File size140,973
Date (UTC)24-Mar-2011
Time (UTC)00:47
PlatformNot applicable
File nameAmd64_microsoft-windows-t..services-publishing_31bf3856ad364e35_6.1.7600.20931_none_502058c725bc12d5.manifest
File versionNot applicable
File size3,242
Date (UTC)23-Mar-2011
Time (UTC)06:08
PlatformNot applicable
File nameAmd64_microsoft-windows-t..services-publishing_31bf3856ad364e35_6.1.7601.21690_none_51c4d41523140fe9.manifest
File versionNot applicable
File size3,242
Date (UTC)23-Mar-2011
Time (UTC)05:50
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size6,442
Date (UTC)24-Mar-2011
Time (UTC)00:47
PlatformNot applicable
File nameWow64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7600.20931_none_b4e19e4b8821f91c.manifest
File versionNot applicable
File size13,023
Date (UTC)23-Mar-2011
Time (UTC)05:02
PlatformNot applicable
File nameWow64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.1.7601.21690_none_b68619998579f630.manifest
File versionNot applicable
File size13,023
Date (UTC)23-Mar-2011
Time (UTC)04:48
PlatformNot applicable
File nameX86_microsoft-windows-t..-collaboration-core_31bf3856ad364e35_6.1.7600.20931_none_bba1013d7076ee17.manifest
File versionNot applicable
File size3,505
Date (UTC)23-Mar-2011
Time (UTC)05:12
PlatformNot applicable
File nameX86_microsoft-windows-t..-collaboration-core_31bf3856ad364e35_6.1.7601.21690_none_bd457c8b6dceeb2b.manifest
File versionNot applicable
File size3,505
Date (UTC)23-Mar-2011
Time (UTC)04:56
PlatformNot applicable
File nameX86_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.1.7600.20931_none_35ca63790dd555ac.manifest
File versionNot applicable
File size22,184
Date (UTC)23-Mar-2011
Time (UTC)05:13
PlatformNot applicable
File nameX86_microsoft-windows-t..lishing-wmiprovider_31bf3856ad364e35_6.1.7601.21690_none_376edec70b2d52c0.manifest
File versionNot applicable
File size23,312
Date (UTC)23-Mar-2011
Time (UTC)04:59
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7600.20931_none_3080129d3ff46c6a.manifest
File versionNot applicable
File size131,498
Date (UTC)23-Mar-2011
Time (UTC)05:18
PlatformNot applicable
File nameX86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.1.7601.21690_none_32248deb3d4c697e.manifest
File versionNot applicable
File size140,967
Date (UTC)24-Mar-2011
Time (UTC)00:47
PlatformNot applicable

APPLIES TO
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Datacenter
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2526629
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