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Article ID: 254035 - Last Review: October 20, 2013 - Revision: 4.1

 
This article was previously published under Q254035
This article has been archived. It is offered "as is" and will no longer be updated.

SYMPTOMS

When you attempt to delete a folder hierarchy, the information store may experience a stack overflow condition. This condition is directly related to the depth of the hierarchy and the configuration of the computer (for example, the amount of memory, processor speed, and so on).

If you are experiencing this issue, the stack is similar to the following stack:
FramePtr  RetAddr   Param1   Param2   Param3   Function Name
066a2ffc  1015fa82  04ee7348 05af0108 066a302c ESE!DwUtilGetCurrentThreadId
066a300c  1015f561  066a3024 1000f800 00000001 ESE!CRIT::FAssertMine+0x12
066a302c  1000f7e7  066a3058 1000ae18 05ad0501 ESE!CRIT::Enter+0x11
066a3034  1000ae18  05ad0501 00000021 78001103 ESE!BFICRITPGNOEnterCriticalSection+0x17
066a3058  100080d1  05ad0500 05ad0501 00000021 ESE!FBFAssertReadLatch+0x38
066a3214  1002f560  05ad0500 04ee7300 04ee7301 ESE!ErrBFReadLatchPage+0xb1
066a3254  1002f4ef  05ad0500 05ad0501 00000021 ESE!CPAGE::ErrGetReadPage_+0x60
066a3270  100300c1  05ad0500 00000001 00000021 ESE!CPAGE::ErrGetReadPage+0x1f
066a329c  1003003b  05ad0500 00000001 00000021 ESE!CSR::ErrGetReadPage+0x61
066a32c0  1002bbc6  05ad0500 00000001 00000021 ESE!CSR::ErrGetPage+0x6b
066a32ec  10026ba3  04ee72d8 00000002 1018fafc ESE!ErrBTIGotoRoot+0x76
066a33a8  10027aa8  04ee72d8 066a33f8 00000002 ESE!ErrBTDown+0x233
066a3408  1007da01  04ee72d8 04ee7330 00000002 ESE!ErrBTGotoBookmark+0x118({...})
066a3448  101088c6  04ee72d8 066a34ac 1020767c ESE!ErrDIRGotoBookmark+0x101({...})
066a34dc  10109998  04ee72d8 00000001 00000000 ESE!ErrRECIMove+0x516
066a3648  10063ebd  05ad0500 04ee72d8 00000008 ESE!ErrIsamSeek+0xee8
066a3668  100ca1c6  05ad0500 04ee72d8 00000008 ESE!ErrDispSeek+0x4d
066a36ac  100ca153  05ad0500 04ee72d8 00000008 ESE!JetSeek+0xd6
066a36f0  0040251c  05ad0500 04ee72d8 00000008 ESE!JetSeek+0x63
066a3708  00536d5e  00000008 0679f844 00000000 STORE!JTAB_BASE::EcSeek+0x23
066a3838  00594bae  00000000 06c27060 066a394c STORE!EcDeleteFolderChildren+0x61
066a3908  00536e28  00000000 06c27060 066a3b64 STORE!EcDeleteFolderHier+0x230
066a3a50  00594bae  00000000 06c27060 066a3b64 STORE!EcDeleteFolderChildren+0x12b
066a3b20  00536e28  00000000 06c27060 066a3d7c STORE!EcDeleteFolderHier+0x230
066a3c68  00594bae  00000000 06c27060 066a3d7c STORE!EcDeleteFolderChildren+0x12b
066a3d38  00536e28  00000000 06c27060 066a3f94 STORE!EcDeleteFolderHier+0x230
066a3e80  00594bae  00000000 06c27060 066a3f94 STORE!EcDeleteFolderChildren+0x12b
066a3f50  00536e28  00000000 06c27060 066a41ac STORE!EcDeleteFolderHier+0x230
066a4098  00594bae  00000000 06c27060 066a41ac STORE!EcDeleteFolderChildren+0x12b
066a4168  00536e28  00000000 06c27060 066a43c4 STORE!EcDeleteFolderHier+0x230
066a42b0  00594bae  00000000 06c27060 066a43c4 STORE!EcDeleteFolderChildren+0x12b
066a4380  00536e28  00000000 06c27060 066a45dc STORE!EcDeleteFolderHier+0x230
066a44c8  00594bae  00000000 06c27060 066a45dc STORE!EcDeleteFolderChildren+0x12b
066a4598  00536e28  00000000 06c27060 066a47f4 STORE!EcDeleteFolderHier+0x230
066a46e0  00594bae  00000000 06c27060 066a47f4 STORE!EcDeleteFolderChildren+0x12b
066a47b0  00536e28  00000000 06c27060 066a4a0c STORE!EcDeleteFolderHier+0x230
066a48f8  00594bae  00000000 06c27060 066a4a0c STORE!EcDeleteFolderChildren+0x12b
066a49c8  00536e28  00000000 06c27060 066a4c24 STORE!EcDeleteFolderHier+0x230
066a4b10  00594bae  00000000 06c27060 066a4c24 STORE!EcDeleteFolderChildren+0x12b
066a4be0  00536e28  00000000 06c27060 066a4e3c STORE!EcDeleteFolderHier+0x230
066a4d28  00594bae  00000000 06c27060 066a4e3c STORE!EcDeleteFolderChildren+0x12b
... 250 more iterations.
				

CAUSE

This issue can occur because the method Exchange Server uses to delete a folder hierarchy walks the folder hierarchy from the top down and performs a reverse recursive delete. If a hierarchy is large, the stack can become so large that the system runs out of stack space (and generates a stack overflow).

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014  (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The following files are available for download from the Microsoft Download Center:
x86:
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Download
Download Q248838engi.exe now (http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)
Alpha:
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Download
Download Q248838enga.exe now (http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

WORKAROUND

To work around this issue, delete the folders by hand. Start from the bottom child folder and delete the folders in increments.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

APPLIES TO
  • Microsoft Exchange Server 5.5 Service Pack 3
Keywords: 
kbnosurvey kbarchive kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB254035
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