Microsoft small business knowledge base

Article ID: 254352 - Last Review: January 7, 2015 - Revision: 1.2

This article was previously published under Q254352
This article has been archived. It is offered "as is" and will no longer be updated.


When you use Microsoft Windows Media Player to play a video file or video stream, a one inch black line may be visible at the bottom of the Video Display window.


This issue can occur if you have enabled the Captions feature in Windows Media Player.


To resolve this issue, disable the Captions feature:
  1. Start Windows Media Player.
  2. On the View menu, click the Captions command to remove the check mark.
  3. Quit Windows Media Player.

  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
  • Microsoft Windows 98 Second Edition
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