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Article ID: 2549472 - Last Review: December 27, 2012 - Revision: 2.0

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Symptoms

Consider the following scenario:
  • You configure a failover cluster that has some computers that are running Windows Server 2008 R2.
  • One cluster node is offline or is removed from the cluster.
  • You try to rejoin the cluster node to the cluster after a while.
In this scenario, the cluster node cannot rejoin the cluster.

Cause

When a cluster node tries to rejoin a cluster after it is restarted or removed from the cluster, the virtual IP address of the cluster node may be changed. However, other cluster nodes still use old route records in their route database. Therefore, the cluster node cannot rejoin the cluster.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
Additionally, the Failover Clustering feature must be installed.

For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you have to stop the Cluster service before you install the hotfix package to avoid restarting.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 20xxxWindows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7600.209724,601,34424-May-201111:27x64
Clussvc.exe6.1.7601.217334,602,36824-May-201111:16x64
Cluswmi.dll6.1.7600.20972540,16024-May-201111:29x64
Cluswmi.mofNot applicable76,75224-May-201105:01Not applicable
Cluswmiuninstall.mofNot applicable17624-May-201105:01Not applicable
Cluswmi.dll6.1.7601.21733542,20824-May-201111:18x64
Cluswmi.mofNot applicable76,75224-May-201105:00Not applicable
Cluswmiuninstall.mofNot applicable17624-May-201105:00Not applicable
For all supported IA-64based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7600.209727,740,41624-May-201110:06IA-64
Clussvc.exe6.1.7601.217337,741,95224-May-201110:07IA-64
Cluswmi.dll6.1.7600.20972884,22424-May-201110:08IA-64
Cluswmi.mofNot applicable76,75224-May-201104:49Not applicable
Cluswmiuninstall.mofNot applicable17624-May-201104:49Not applicable
Cluswmi.dll6.1.7601.21733886,78424-May-201110:09IA-64
Cluswmi.mofNot applicable76,75224-May-201104:49Not applicable
Cluswmiuninstall.mofNot applicable17624-May-201104:49Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20972_none_1648104bd454fdde.manifest
File versionNot applicable
File size7,438
Date (UTC)24-May-2011
Time (UTC)12:10
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.21733_none_185aad4bd15a135d.manifest
File versionNot applicable
File size7,438
Date (UTC)24-May-2011
Time (UTC)13:29
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7600.20972_none_18f6098fd29a97bb.manifest
File versionNot applicable
File size6,668
Date (UTC)24-May-2011
Time (UTC)12:08
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.21733_none_1b08a68fcf9fad3a.manifest
File versionNot applicable
File size6,668
Date (UTC)24-May-2011
Time (UTC)13:27
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size33,328
Date (UTC)24-May-2011
Time (UTC)21:53
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20972_none_209cba9e08b5bfd9.manifest
File versionNot applicable
File size4,604
Date (UTC)24-May-2011
Time (UTC)10:51
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.21733_none_22af579e05bad558.manifest
File versionNot applicable
File size4,604
Date (UTC)24-May-2011
Time (UTC)12:46
PlatformNot applicable
Additional files for all supported IA-64based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20972_none_ba2b18be1bf595a4.manifest
File versionNot applicable
File size7,436
Date (UTC)24-May-2011
Time (UTC)12:03
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.21733_none_bc3db5be18faab23.manifest
File versionNot applicable
File size7,436
Date (UTC)24-May-2011
Time (UTC)13:22
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7600.20972_none_bcd912021a3b2f81.manifest
File versionNot applicable
File size6,666
Date (UTC)24-May-2011
Time (UTC)12:01
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.21733_none_beebaf0217404500.manifest
File versionNot applicable
File size6,666
Date (UTC)24-May-2011
Time (UTC)13:20
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size7,944
Date (UTC)24-May-2011
Time (UTC)21:53
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7600.20972_none_209cba9e08b5bfd9.manifest
File versionNot applicable
File size4,604
Date (UTC)24-May-2011
Time (UTC)10:51
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.21733_none_22af579e05bad558.manifest
File versionNot applicable
File size4,604
Date (UTC)24-May-2011
Time (UTC)12:46
PlatformNot applicable

Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2549472
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