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Article ID: 2555258 - Last Review: June 15, 2011 - Revision: 1.0

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SYMPTOMS

Consider the following scenario:
  • You have a Web Distributed Authoring and Versioning (WebDAV) folder on a web server that is not a Microsoft IIS web server.
  • You copy or create some files in the WebDAV folder.
  • You map a drive to the WebDAV folder on a computer that is running Windows 7.
In this scenario, you do not see the see the files under the WebDAV folder.

CAUSE

The Windows 7 WebDAV client request a list of properties as a PROPFIND request on the target WebDAV share. The Webserver sends the "200 OK" response for the properties that are supported by WebDAV and the "404 not found" response for the properties that are not supported by WebDAV. However, the Windows 7 client does not accept the "404 not found" response. Therefore, the files under the WebDAV folder cannot be listed on the client.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not exist, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 or Windows 7 with Service Pack 1 (SP1).  For more information about how to obtain a Windows 7 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 file information note
Important Windows 7 and Windows Server 2008 R2 updates are included in the same packages.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 1 . 17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1 . 21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are very important to maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Webclnt.dll6.1.7600.20971204,80023-May-201104:37
Webclnt.dll6.1.7601.21732204,80023-May-201106:10
For all supported x64-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Webclnt.dll6.1.7600.20971258,56023-May-201105:24
Webclnt.dll6.1.7601.21732258,56023-May-201105:08

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_22f63a931f37d565cad3dbf796f473da_31bf3856ad364e35_6.1.7600.20971_none_4bfbbd539a77a2b3.manifest
File versionNot applicable
File size709
Date (UTC)23-May-2011
Time (UTC)08:54
File nameX86_c158790d7695cff871ae0467990a59f7_31bf3856ad364e35_6.1.7601.21732_none_e50dfabc3afec575.manifest
File versionNot applicable
File size709
Date (UTC)23-May-2011
Time (UTC)08:54
File nameX86_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7600.20971_none_558c94ed2e1e4932.manifest
File versionNot applicable
File size2,413
Date (UTC)23-May-2011
Time (UTC)05:05
File nameX86_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.21732_none_579f31ed2b235eb1.manifest
File versionNot applicable
File size2,413
Date (UTC)23-May-2011
Time (UTC)06:35
Additional files for all supported x64-based versions of Windows 7
Collapse this tableExpand this table
File nameAmd64_0c41395c2afb5291abd5f93fcbcc2cc2_31bf3856ad364e35_6.1.7601.21732_none_3b86e37ec0183e2c.manifest
File versionNot applicable
File size713
Date (UTC)23-May-2011
Time (UTC)08:54
File nameAmd64_22f63a931f37d565cad3dbf796f473da_31bf3856ad364e35_6.1.7600.20971_none_a81a58d752d513e9.manifest
File versionNot applicable
File size711
Date (UTC)23-May-2011
Time (UTC)08:54
File nameAmd64_27aba015e67db5de3ff46b6922b21ff1_31bf3856ad364e35_6.1.7601.21732_none_2f72f93a4a413d2a.manifest
File versionNot applicable
File size1,066
Date (UTC)23-May-2011
Time (UTC)08:54
File nameAmd64_9ded0812625ae427b0062b0f1af6e701_31bf3856ad364e35_6.1.7600.20971_none_318e084126ba096a.manifest
File versionNot applicable
File size1,066
Date (UTC)23-May-2011
Time (UTC)08:54
File nameAmd64_c158790d7695cff871ae0467990a59f7_31bf3856ad364e35_6.1.7601.21732_none_412c963ff35c36ab.manifest
File versionNot applicable
File size711
Date (UTC)23-May-2011
Time (UTC)08:54
File nameAmd64_d3ac11db9918fb28f2d86d4c7c1db44c_31bf3856ad364e35_6.1.7600.20971_none_65c0786ad9660379.manifest
File versionNot applicable
File size713
Date (UTC)23-May-2011
Time (UTC)08:54
File nameAmd64_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7600.20971_none_b1ab3070e67bba68.manifest
File versionNot applicable
File size2,417
Date (UTC)23-May-2011
Time (UTC)05:57
File nameAmd64_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.21732_none_b3bdcd70e380cfe7.manifest
File versionNot applicable
File size2,417
Date (UTC)23-May-2011
Time (UTC)07:17

APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2555258
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