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Article ID: 2561414 - Last Review: September 4, 2013 - Revision: 2.0

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Symptoms

You receive a message to upgrade the Microsoft Outlook Hotmail Connector. You click to install the upgrade and you see this error:

The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again, or enter an alternate path to a folder containing the installation package 'olc.MSI' in the box below.


Cause

This error will occur if the installation of the current version of the Office Outlook Hotmail Connector is broken or the installation files are damaged or missing.

Resolution

To fix the problem, you have to repair the current installed version of the Office Outlook Hotmail Connector. To do this, follow these steps:
  1. Download the Office Outlook Hotmail Connector 14.1 install package. Select the appropriate language version of this file from the table in the More Information section.
  2. Run the file.
  3. Select the Repair option.
After you successfully run the repair, you are prompted to update to the latest version of the Office Outlook Hotmail Connector. It should now install without a problem. If you have to manually download and install the latest version of the Outlook Hotmail Connector, visit one of these Microsoft articles:

Microsoft Office Outlook Hotmail Connector overview (http://office.microsoft.com/en-us/outlook/microsoft-office-outlook-hotmail-connector-overview-HA010222518.aspx?CTT=1)

2551560 An error occurs when you upgrade the Outlook Hotmail Connector (http://support.microsoft.com/kb/2551560/)


More information

Download links for Office Outlook Hotmail Connector 14.1


Collapse this tableExpand this table
Language32 bit64 bit
EnglishDownload the 32 bit install package (http://download.microsoft.com/download/3/A/B/3ABEEF03-F48D-4172-A2F7-196C3E97559B/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/3/3/0/3306EA11-41EA-46CC-86BC-2EEE78152736/OutlookConnector.exe)
ArabicDownload the 32 bit install package (http://download.microsoft.com/download/A/F/3/AF3F5529-431A-45AF-A8B8-6A496F69ABA4/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/A/2/D/A2D02F0E-2FF1-437B-94C3-8CF90D118A31/OutlookConnector.exe)
BasqueDownload the 32 bit install package (http://download.microsoft.com/download/6/5/B/65BB3F13-3498-4199-A0DE-1D38DBC39972/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/0/B/B/0BBF1A99-CBB5-49D8-8079-D660A2A97F33/OutlookConnector.exe)
BulgarianDownload the 32 bit install package (http://download.microsoft.com/download/4/7/7/4774996F-1EC6-4B52-AC58-A4D3D2504237/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/6/4/A/64A6AC9F-5E6E-4523-A44E-82103869F909/OutlookConnector.exe)
CatalanDownload the 32 bit install package (http://download.microsoft.com/download/8/7/F/87F85A64-DFAC-4E1B-BF83-61C8DE644E3B/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/6/A/7/6A7DA404-1033-4DF9-A0D3-1F2D9F6F13E5/OutlookConnector.exe)
Chinese (Hong Kong)Download the 32 bit install package (http://download.microsoft.com/download/B/B/A/BBAFC550-FC95-44E2-8FC4-58896CF9755A/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/6/4/0/640B82CD-C25F-4B25-BE5D-D20DC7C9B351/OutlookConnector.exe)
Chinese (Simplified)Download the 32 bit install package (http://download.microsoft.com/download/C/5/5/C555F60C-4209-4347-A4EA-8F0513625D16/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/4/D/0/4D0C287D-CED2-4B05-A053-AE5E64DBDAE8/OutlookConnector.exe)
Chinese (Traditional)Download the 32 bit install package (http://download.microsoft.com/download/9/F/7/9F7CD366-DBA5-42DB-A35B-A5B66933431F/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/A/7/B/A7BAE4B2-BED0-4F78-8117-FE30EFB4BE59/OutlookConnector.exe)
CroatianDownload the 32 bit install package (http://download.microsoft.com/download/6/B/5/6B5B7CD6-F55F-49F1-91A1-0D733DC37728/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/E/8/E/E8E9BC65-CC38-45DD-A3A4-EC52C2D943F3/OutlookConnector.exe)
CzechDownload the 32 bit install package (http://download.microsoft.com/download/4/2/1/4211CD98-2065-49CE-98AA-7D3C8C98D203/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/4/B/8/4B8C9A6E-FA25-4E32-B99B-DE3AAD92D7E3/OutlookConnector.exe)
DanishDownload the 32 bit install package (http://download.microsoft.com/download/2/D/0/2D0BD6AA-15E3-4BAC-94BD-D8C865638959/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/4/3/6/436518FB-3224-437C-B369-4DB05205DB39/OutlookConnector.exe)
DutchDownload the 32 bit install package (http://download.microsoft.com/download/3/D/0/3D0E523B-0000-4355-BF82-5E476688777A/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/9/9/D/99D969C1-2C27-4A7B-8E5F-C8F909C115AC/OutlookConnector.exe)
EstonianDownload the 32 bit install package (http://download.microsoft.com/download/8/2/1/8214D8A0-E62E-4E88-9659-628811FD946D/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/1/0/0/10024D70-1B61-48BE-BCB1-A3E85F3D5184/OutlookConnector.exe)
FinnishDownload the 32 bit install package (http://download.microsoft.com/download/2/5/4/25414833-8581-4988-ABE8-A32694001CC9/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/D/3/E/D3EE7E1C-AECA-4F72-8941-F69E2E8AF979/OutlookConnector.exe)
FrenchDownload the 32 bit install package (http://download.microsoft.com/download/9/A/E/9AEBF696-B55B-4593-9BBF-E34654890EC7/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/E/C/3/EC38C384-0100-418D-8F55-7B22FADCDCB6/OutlookConnector.exe)
GermanDownload the 32 bit install package (http://download.microsoft.com/download/2/8/2/28201C6F-F4AA-43BF-9E6F-525BC286F204/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/C/5/E/C5EB9BBE-C008-44CC-83AA-8235B4D899AC/OutlookConnector.exe)
GreekDownload the 32 bit install package (http://download.microsoft.com/download/2/6/9/2693B663-9005-4D88-9996-3D0A31368ABB/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/2/B/3/2B330CFF-4C2A-430B-81FC-715EDC017F61/OutlookConnector.exe)
HebrewDownload the 32 bit install package (http://download.microsoft.com/download/1/F/5/1F5F2D99-83C8-4CC5-93CA-540219174439/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/B/2/3/B23A86E9-6DA2-498B-AE2E-E07F1CF59477/OutlookConnector.exe)
HindiDownload the 32 bit install package (http://download.microsoft.com/download/5/3/C/53CFADE2-82F6-4C7D-AB8A-4CC16981CF7F/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/3/F/8/3F8B51E9-0072-451D-9936-BD30370BCF5E/OutlookConnector.exe)
HungarianDownload the 32 bit install package (http://download.microsoft.com/download/2/A/8/2A820986-2F75-46CB-AFD5-44C9B578A7C5/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/E/6/E/E6E6149E-3919-4757-BCF9-F6DB555CB7C5/OutlookConnector.exe)
ItalianDownload the 32 bit install package (http://download.microsoft.com/download/E/6/7/E6703A71-6D62-4E35-92EC-627D899CB21A/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/6/4/5/645A37EC-081B-4854-A700-993D26762344/OutlookConnector.exe)
JapaneseDownload the 32 bit install package (http://download.microsoft.com/download/C/D/F/CDFE2F38-C6DE-4021-A225-42382AD2573E/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/E/E/7/EE77602A-F691-4D72-A9CC-2FDD1D106CB0/OutlookConnector.exe)
KoreanDownload the 32 bit install package (http://download.microsoft.com/download/E/1/8/E187100B-76F5-46E8-BB9B-51ECA6205CAE/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/D/F/0/DF0B3492-3088-40EC-8060-85FA09B65A39/OutlookConnector.exe)
LatvianDownload the 32 bit install package (http://download.microsoft.com/download/E/F/F/EFF406F4-40F7-41F2-8B83-38AD670D0388/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/9/4/6/946E88B9-2B51-487A-877F-52716DE5DA5A/OutlookConnector.exe)
LithuanianDownload the 32 bit install package (http://download.microsoft.com/download/6/4/F/64F48B66-32A4-4869-8BF7-6A017A918B07/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/5/C/4/5C46AA97-95D5-44F4-88B2-2EB2E1882062/OutlookConnector.exe)
NorwegianDownload the 32 bit install package (http://download.microsoft.com/download/B/1/D/B1DE6152-1500-4F94-88A5-00DAABAF6A38/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/6/E/2/6E2BBAE0-C0C8-431E-83C8-F780E222ABB1/OutlookConnector.exe)
PolishDownload the 32 bit install package (http://download.microsoft.com/download/5/3/D/53D0B2F1-67E9-4BD7-9E57-5A8F0F9D83A3/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/A/1/7/A17535DB-5957-4CEF-96A0-F43A7702C27C/OutlookConnector.exe)
PortugueseDownload the 32 bit install package (http://download.microsoft.com/download/7/B/F/7BFC6836-9B65-4378-8DE8-E5DFBDE77D0B/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/9/F/6/9F635BDE-3C84-48B9-BB84-1C789A40532C/OutlookConnector.exe)
Portuguese (Brazil)Download the 32 bit install package (http://download.microsoft.com/download/2/2/9/22997AE2-65E0-487C-B265-5A16DCFA8FF7/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/9/A/6/9A6BA983-2B15-4E59-B43A-2C88D4D8326A/OutlookConnector.exe)
RomanianDownload the 32 bit install package (http://download.microsoft.com/download/7/2/2/722A4932-BAD1-452F-99B4-A6620A6CEE32/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/6/1/7/6171FCA2-8EB8-4155-AEDA-7D79995B3EF3/OutlookConnector.exe)
RussianDownload the 32 bit install package (http://download.microsoft.com/download/7/7/1/771EF222-DAE4-4A2B-B906-2648CF2BE2BC/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/4/5/6/4565788B-9B41-46B3-BCC1-CDF76D8E1B00/OutlookConnector.exe)
Serbian (Cyrillic)Download the 32 bit install package (http://download.microsoft.com/download/B/C/8/BC8CB2EE-0D26-4930-AC61-E5BD5A455BBA/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/F/1/D/F1D58F43-3BBE-4E2C-9CD8-381E1C37DB20/OutlookConnector.exe)
Serbian (Latin)Download the 32 bit install package (http://download.microsoft.com/download/4/B/4/4B444EE6-3C8C-43B2-97F3-A650646A1390/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/0/F/B/0FB89F90-9053-4269-AE9E-670B41E25F4D/OutlookConnector.exe)
SlovakDownload the 32 bit install package (http://download.microsoft.com/download/1/3/3/133604AB-3A71-40B1-ACD4-1236CDEE5524/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/4/7/0/470F32BA-C7B7-44D0-BE68-115EBBE9ABBA/OutlookConnector.exe)
SlovenianDownload the 32 bit install package (http://download.microsoft.com/download/4/B/7/4B7EB4B0-F7F7-4AAB-8666-E23349B5A338/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/D/A/3/DA3B779A-30C3-4088-A8CB-CD3182ACEFD2/OutlookConnector.exe)
SpanishDownload the 32 bit install package (http://download.microsoft.com/download/C/7/C/C7C7B858-99C6-4793-B8CF-C68DE369A77A/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/9/3/8/938A715E-35C6-418D-92EE-E14AD8FCE077/OutlookConnector.exe)
SwedishDownload the 32 bit install package (http://download.microsoft.com/download/4/1/B/41BF4D85-EF4A-4778-A6E6-AC2087797732/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/7/7/0/7704BCAA-8EEB-4AC0-970D-443D820143B1/OutlookConnector.exe)
ThaiDownload the 32 bit install package (http://download.microsoft.com/download/9/2/8/92868E44-0235-458D-BEDB-EA6E22E1645D/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/1/C/A/1CAA703C-2C71-466C-83AC-E95A59E2A4E3/OutlookConnector.exe)
TurkishDownload the 32 bit install package (http://download.microsoft.com/download/D/B/5/DB5B10E7-BFD0-49A2-A651-9AA6F2A3EB11/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/A/6/D/A6DDA71A-E178-4EBD-9F7B-A9635B0243B5/OutlookConnector.exe)
UkrainianDownload the 32 bit install package (http://download.microsoft.com/download/2/8/D/28DF3B47-6B25-4BDC-86FB-CEFF0991B161/OutlookConnector.exe) Download the 64 bit install package (http://download.microsoft.com/download/2/6/1/2611C23F-41BD-458E-90F4-59447BAAE676/OutlookConnector.exe)



Applies to
  • Microsoft Outlook Hotmail Connector 14.0
  • Microsoft Office Outlook Connector
Keywords: 
KB2561414
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