When you attempt to view graphic images in Windows Explorer, you may receive a random general protection fault (GPF) or Windows Explorer may stop responding (hang).
This issue can occur if you select the View Thumbnail
option and the following registry key is is configured to use the image/xbm
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
How to Obtain the Latest Internet Explorer 5.01 Service Pack
: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
To resolve this issue, configure the following registry key to use the image/jpeg
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.01 Service Pack 1.