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Article ID: 2584054 - Last Review: September 4, 2013 - Revision: 5.0

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Summary

This article describes the Microsoft Outlook 2010 issue that is fixed in the hotfix package that is dated August 30, 2011.

INTRODUCTION

Issue that this hotfix package fixes

You configure two or more Microsoft Exchange accounts in a profile. You configure the accounts in different domains or different forests. In this case, Outlook 2010 can obtain suggested rooms and times when you create a meeting in only one of the Exchange accounts. Outlook 2010 does not suggest any available rooms or times for meetings from the other Exchange accounts.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Office 2010 or Microsoft Office 2010 Service Pack 1 installed to apply this hotfix package. For more information about Office 2010 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

2510690  (http://support.microsoft.com/kb/2510690/ ) List of all Office 2010 SP1 packages

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x64

Download information

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File nameFile versionFile sizeDateTime
Office2010-kb2584054-fullfile-x64-glb.exe14.0.6109.50001,760,57616-Aug-1112:03

Microsoft Windows Installer .msp file information

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File nameFile versionFile sizeDateTime
Outexum-x-none.mspNot Applicable591,87216-Aug-112:22

Outexum-x-none.msp information

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File nameFile versionFile sizeDateTime
Umoutlookaddin.dll14.0.6108.50001,552,73621-Jul-1115:07

x86

Download information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Office2010-kb2584054-fullfile-x86-glb.exe14.0.6109.50001,640,24816-Aug-1111:26

Microsoft Windows Installer .msp file information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Outexum-x-none.mspNot Applicable479,23216-Aug-111:54

Outexum-x-none.msp information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Umoutlookaddin.dll14.0.6108.50001,043,29621-Jul-1115:09

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Microsoft Outlook 2010
Keywords: 
kbqfe kbsurveynew kbexpertiseinter kbhotfixrollup kbautohotfix kbhotfixserver kbhotfixallversions KB2584054
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