Microsoft small business knowledge base

Article ID: 260291 - Last Review: March 1, 2007 - Revision: 3.2

This article was previously published under Q260291


When you attempt to upgrade a Dell Poweredge 4300 computer with a MegaRAID SCSI controller to Windows 2000, you may receive the following error message:
File \$WIN_NT$.~BT\ntkrnlmp.exe could not be loaded.

The error code is 1

Setup cannot continue. Press any key to exit.


The built-in MegaRAID SCSI controller is not compatible with Windows 2000.


To work around this issue, use either of the following methods:
  • Contact the manufacturer for an updated BIOS that resolves this issue.
  • Disable the MegaRAID SCSI controller and install a Windows 2000-compatible SCSI adapter.


This computer has been discontinued.

For related information about the MegaRAID SCSI controller, see the following American Megatrends Web site: (
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
kberrmsg kbhardware kbprb kbupgrade KB260291
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