|The domain is not added as an accepted domain (that is, the domain is not verified) in Office 365.||Make sure that the domain has a status of "Verified" in the Office 365 domains section. |
For more information about how to add and verify domains in Office 365, go to the following Microsoft website:
Add your domain to Office 365 (http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637620.aspx)For more information about how to troubleshoot adding and verifying domains in Office 365, click the following article number to view the article in the Microsoft Knowledge Base:
2515404 (http://support.microsoft.com/kb/2515404/ ) Troubleshoot domain verification issues in Office 365
|Domain propagation to the FOPE Edge Transport servers requires up to 45 minutes after an Office 365 accepted domain is added, moved, or deleted in FOPE. Or, the domain is propagated but is configured as outbound-only.||Populate your domain in FOPE. To do this, use the following Windows PowerShell commands to force FOPE to recognize your Office 365 domain. This creates the necessary records.|
Set-AcceptedDomain <domain> -OutboundOnly $true
Set-AcceptedDomain <domain> -OutboundOnly $false
Note The placeholder <domain> represents the vanity domain that you want to use.
It will take 30 to 45 minutes for propagation to all edge servers. During this time, you may receive an NDR message that states that the hop count is exceeded.
|Hybrid coexistence scenarios only: In FOPE, the on-premises Exchange organization is not defined as being enabled to relay email messages.||In the FOPE Administration Center, add the IP address of the on-premises server or servers to the IP addresses list on the outgoing (also known as "outbound") mail server. To do this, follow these steps: |
|Mail delivery settings in the FOPE Administration Center are not set correctly for the expected email flow.||If FOPE delivers mail directly to Exchange Online for the domain, make sure that the FOPE admin mail delivery settings are or the mail server address is set to Using inbound multi-SMTP profile: inboundsmtpprofile. If FOPE delivers mail to the on-premises Exchange organization, verify that the on-premises IP address is set as the address for delivery.|
|o365 o365e o365062011 o365p o365a o365m KB2603474|