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Article ID: 2620762 - Last Review: January 16, 2012 - Revision: 2.0

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Microsoft distributes Microsoft SQL Server 2008 R2 Service Pack 1 (SP1) fixes in one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security updates that were included with the previous SQL Server 2008 R2 Service Pack 1 (SP1) update release.

SYMPTOMS

After a Microsoft SQL Server 2008 R2 Service Broker target receives a message from a SQL Server 2008 R2 Service Broker initiator, the target does not send an acknowledgement message.

CAUSE

This issue occurs because a background service broker thread is stuck in a WHILE loop. This behavior prevents the acknowledgement message from being sent to the initiator.

RESOLUTION

Cumulative update information

Cumulative Update 4 for SQL Server 2008 R2 Service Pack 1

The fix for this issue was first released in Cumulative Update 4. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 Service Pack 1 (SP1), click the following article number to view the article in the Microsoft Knowledge Base:
2633146  (http://support.microsoft.com/kb/2633146/ ) Cumulative update package 4 for SQL Server 2008 R2 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 SP1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2567616  (http://support.microsoft.com/kb/2567616/ ) The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 SP1 was released

WORKAROUND

To work around this issue, restart the SQL Server service.

MORE INFORMATION

For more information about SQL Server 2008 R2 Service Broker, visit the following Microsoft website:
General information about SQL Server 2008 R2 Service Broker (http://technet.microsoft.com/en-us/library/ms166049.aspx)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 R2 Express
  • Microsoft SQL Server 2008 R2 Express with Advanced Services
  • Microsoft SQL Server 2008 R2 Standard
  • Microsoft SQL Server 2008 R2 Standard Edition for Small Business
  • Microsoft SQL Server 2008 R2 Web
  • Microsoft SQL Server 2008 R2 Workgroup
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2620762
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