Microsoft small business knowledge base

Article ID: 262578 - Last Review: October 20, 2013 - Revision: 5.2

This article was previously published under Q262578
This article has been archived. It is offered "as is" and will no longer be updated.


When you perform a Move Mailbox operation in Exchange Server 5.5, you may receive an error message that is uninformative, such as the following:
Event Type: Error
Event Source: MSExchangeIS Private
Event Category: Move Mailbox
Event ID: 8532
Date: 4/28/2000
Time: 1:35:38 PM
User: N/A
Computer: Computer Name
Description: The following folder failed to be opened during move mailbox for Baaa Nchichi-exch1.
Folder: 1-1E03; Error code: NULL.


This error message can be logged if diagnostic logging for the information store is set to medium or higher.


To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191914  ( ) XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The following files are available for download from the Microsoft Download Center:
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Download Q248838engi.exe now (
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Download Q248838enga.exe now (
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  ( ) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.


Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

  • Microsoft Exchange Server 5.5 Standard Edition
kbnosurvey kbarchive kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB262578
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