DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2627769 - Last Review: October 28, 2011 - Revision: 1.0

SYMPTOMS

After you install the August 2011 cumulative time zone update for Windows operating systems in a Microsoft Exchange Server 2010 environment, some time zone information in Outlook Web App (OWA) is not synchronized with the installed Windows operating system.
For example, some names of the existing time zones are incorrect, or some names of new time zones are displayed in English only.

Additionally, some time zones are displayed incorrectly in the Current Time Zone list. For example, OWA displays (UTC +03:00) Tbilisi. However, Tbilisi uses the (UTC +04:00) Tbilisi time zone.

Note The time zone information that is not synchronized is located in Regional Settings in OWA.

CAUSE

This issue occurs because OWA reads the time zone information from a file that is not synchronized with the latest daylight saving time (DST) in the Windows registry.

RESOLUTION

To resolve this issue, install Update Rollup 6 for Exchange Server 2010 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2608646  (http://support.microsoft.com/kb/2608646/ ) Description of Update Rollup 6 for Exchange Server 2010 Service Pack 1


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the latest time zone update for Windows operating systems, click the following article number to view the article in the Microsoft Knowledge Base:
2570791 (http://support.microsoft.com/kb/2570791) August 2011 cumulative time zone update for Windows operating systems


APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbsurveynew kbqfe kbfix kbexpertiseinter KB2627769
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support