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Article ID: 2635447 - Last Review: September 25, 2013 - Revision: 3.1

 
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This is a step-by-step article.
This is a step-by-step (http://support.microsoft.com/search/default.aspx?query=&mode=r&catalog=LCID%3D2052 ) article.

Scenario Description

Oh no, all the icons on the desktop have become blank! Restarting the computer doesn't change anything. How can I resolve this issue?

Simple solutions 123

Don't worry, this issue is usually due to a software or application you installed causing an conflict with the file IconCache.db. Just follow the steps below to easily resolve this issue.

First, click the "Start" button and then click "Computer".

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Now click "Organize" and then click "Folder and Search Options".



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Next, please click "View", uncheck "Hide extensions for known file types" and "Hide protected operating system files (Recommended)" and check "Show hidden files, folders, and drives". When done, click "OK". (If a warning window appears, click "Yes".)

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Now click the "Start" button and then type %UserProfile%\Appdata\Local . Once done, press the Enter key on the keyboard.

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Finally, right click on "IconCache.db" and then click "Delete". Restart your computer, and the issue will be resolved.


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Applies to
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
kbprb kbtshoot kbexpertisebeginner kbstepbystep kbgraphxlink KB2635447
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