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Article ID: 2659007 - Last Review: July 28, 2014 - Revision: 32.0

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Summary

Note: The Outlook Configuration Analyzer Tool has been replaced by the Office Configuration Analyzer Tool (OffCAT). Please use the following link to see information and download details for the OffCAT tool.

2812744 Office Configuration Analyzer Tool (OffCAT) information
http://support.microsoft.com/kb/2812744/EN-US (http://support.microsoft.com/kb/2812744/EN-US)


The Microsoft Outlook Configuration Analyzer Tool (OCAT) is a program that provides a detailed report of your current Outlook profile. This report includes many parameters about your profile and highlights any known problems that it found in your profile. For any problems that are listed in the report, you are provided with a link to a Microsoft Knowledge Base (KB) article that outlines a possible fix for the problem. If you are a Help Desk professional, you can also save the report to file so that the report can be viewed in the Outlook Configuration Analyzer Tool on another client where the tool is installed.



Please use the following bookmarks to jump to the relevant section.



How to start OCAT and generate a report

Troubleshooting OCAT update problems

Current Issues/Frequently Asked Questions (FAQ)

How to uninstall OCAT

Submitting feedback

More information

Installation

Use the following link to download and install the Outlook Configuration Analyzer Tool:

The OCAT tool has been replaced by the OffCAT tool. The following link will instead take you to the download page for OffCAT. However, the steps below are being maintained to reference OCAT.

OffCAT Download (http://www.microsoft.com/en-us/download/details.aspx?id=36852)

Before you install the Outlook Configuration Analyzer Tool, please log into your computer as a member of the local Administrators group. If you attempt to install OCAT as a non-administrative user, you will receive the following error during OCAT setup.

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Please also make sure that your computer meets the following system requirements.

System requirements


Supported operating systems:
  • Windows 8
  • Windows 7
  • Windows Vista Service Pack 2
  • Windows XP Service Pack 3
This download works with the following Office programs:
  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003 (offline scans only)

The following is also required (at a minimum):

  • .NET Programmability Support
If you do not have the .NET ProgrammabilitySupport feature installed as part of your Office installation, you will receive the following error when you start a scan:

Outlook .Net Programmability Support is not installed. Please install it (Programs and Feature on Windows Vista or Windows 7, Add/Remove Programs on Windows XP) or run an offline scan.

This error is shown in the following figure.

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Please use the following steps to add the .NET Programmability Support feature to your Office installation.

Windows 7 and Windows Vista

  1. Exit Outlook.
  2. Click Start, and then click Control Panel.
  3. In Control Panel, click Programs.
  4. Then, click Programs and Features.
  5. In the list of installed products, select your Microsoft Office product and then click Change.
  6. When prompted, select Add or Remove Features and then click Continue.
  7. In the Installation Options feature tree, expand the node for Microsoft Outlook.
  8. Click the icon next to .NET Programmability Support and then select Run from My Computer.

    This setting is shown in the following figure.

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  9. Click Continue.
  10. Click Close when the installation update is finished.

Windows XP

  1. On the Start menu, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. In the list of currently installed programs, select your Microsoft Office product and then click Change.
  4. When prompted, select Add or Remove Features and then click Continue.
  5. In the Installation Options feature tree, expand the node for Microsoft Outlook.
  6. Click the icon next to .NET Programmability Support and then select Run from My Computer.

    This setting is shown in the following figure.

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  7. Click Continue.
  8. Click Close when the installation update is finished.

  • The Microsoft .NET Framework 2.0
Note The Setup program for the Outlook Configuration Analyzer Tool prompts you to install the .NET Framework 2.0 if it is not already installed.

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In this scenario, the link that is provided to install the .NET Framework takes you to the download for the .NET Framework 3.5 Service Pack 1. This supersedes the .NET Framework 2.0. After the system requirements for the .NET Framework are met, you can install the Outlook Configuration Analyzer Tool.

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How to start OCAT


To start the Outlook Configuration Analyzer Tool, click the Microsoft OCAT icon on the Start menu. If you do not see the Microsoft OCAT icon on the Start menu, look for it under Microsoft Outlook Configuration Analyzer Tool on the All Programs menu.

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How to generate a report by using OCAT


After OCAT is started, click Start a scan in the left panel to generate a report of your Outlook profile.

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If Outlook is not running when you start a scan, OCAT displays the following notification.

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For the most complete OCAT scan report, make sure that Outlook is running when you start a scan.

In situations in which you cannot keep Outlook running long enough to start a scan, you can still perform a basic scan. To do this, select Offline Scan in the Task drop-down list, and then click Start scanning.

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Also, if you are running OCAT on a computer with Outlook 2003 installed, you are notified that only offline scans can be performed.

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Although an offline scan does not contain as many profile details as an online scan, an offline scan may still provide enough information to help you resolve any problems that you are experiencing with Outlook.

For an online scan, you may receive the following prompt to give OCAT access to information that is stored in Outlook. To give this access, select Allow access for, specify 1 minute, and then click Allow.

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Note This prompt may not automatically take focus. To display this prompt, click the Outlook icon on the Windows taskbar.

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After the scan is complete, click View a report of this configuration scan to display the report that is generated by OCAT.

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Troubleshooting OCAT Update Problems

If you are having problems with the automatic rule updating functionality in OCAT, you can use the following steps to manually "update" the rules configuration file used by the detection logic in OCAT.
  1. Browse to the following Internet location.

    http://www.microsoft.com/office/ocat/2.5/en/ocat.config.xml (http://www.microsoft.com/office/ocat/2.5/en/ocat.config.xml)

  2. On the File menu in your browser, click Save As.
  3. Save the file on your hard drive as OCAT.config.xml.
  4. Open the OCAT.config.xml file in a text editor such as Notepad.
  5. Examine the version of the file using the value of the ConfigVersion parameter. The following is an example value:

    ConfigVersion="2.0.1209.10"
  6. Determine the version of the OCAT.config.xml file you currently have in use with OCAT.
    1. Open the following folder:

      %appdata%\Microsoft\OCAT\En
    2. Using a text editor such as Notepad, open the OCAT.config.xml file.
    3. Examine the version of the file using the value of the ConfigVersion parameter. The following is an example value:

      ConfigVersion="2.0.0.4"
  7. Compare the version numbers found in step 5 and step 6.3.

    Note: In the above examples, version 2.0.1209.10 is higher than version 2.0.0.4.
  8. If the version number in step 5 is higher than the version number in step 6.3, then using the following steps to update the rule file used by OCAT. If the version numbers are the same, then stop here as you do not need to update the rule configuration file at this time.
    1. Exit OCAT if running.
    2. Rename the OCAT.config.xml file in the %appdata%\Microsoft\OCAT\En folder. We suggest you simply append the version number to the filename. Using the version from step 6.3, the file would be renamed to:

      OCAT.config.xml.2.0.0.4
    3. Copy the OCAT.config.xml file saved in step 3 to the %appdata%\Microsoft\OCAT\En folder.
    4. Start OCAT.
    5. In the left panel, click the About OCAT link to confirm you are using the updated version of the rule configuration file.

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Current Issues/Frequently Asked Questions (FAQ)

This section will be updated on a regular basis as new issues are discovered. Please check back here periodically to see if there are new items.
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  • Does OCAT work with Outlook 2003?

    Yes, OCAT version 2 (and later) works with Outlook 2003, but only for Offline Scans.

  • Can OCAT be scripted to run on a client where OCAT is not installed?

    Yes. OCAT version 2 (and later) includes a command-line version that can be scripted.
  • What are some of the new features found in OCAT version 2?
    • Automatic downloading of new detection rules
    • Automatic downloading of updated OCAT installation files
    • Utilization of the CalCheck tool to scan your Calendar for known problems
    • Addition of many new detection rules
    • Command-line version of OCAT
    • New modern user interface (colors, icons, and fonts)
    • Collapsible left pane
    • Improved support for running Office 2013 Click-to-run and earlier versions of Outlook on the same computer
    • Ability to read reports generated by OCAT using different versions of the configuration .xml file
    • Persistence of the last folder used to either import or export a report
    • Improved Search functionality
    • Welcome page link to article on top Outlook issues in Office 365

  • OCAT report does not match original when you view an imported report from another computer

    If you view an OCAT report that was originally created in OCAT running on another computer, the report may appear differently on your computer. This occurs when the configuration file version on the source machine does not match the configuration file version on your computer.

    Use the following steps to identity the version of the configuration file that was installed on the source machine when the report was created.
    1. Open the .xml file that was exported from the source machine using a text editor like Notepad.
    2. Examine the line near the top of the file containing Run ConfigName="OCAT Master Configuration File" . The following example indicates the configuration file was version 2.0.0.2 when the report was created.

      <Run ConfigName="OCAT Master Configuration File" ConfigVersion="2.0.0.2"
    Use the following steps to identify the version of the configuration file on your computer.
    1. Start OCAT.
    2. In the left panel, click About OCAT.
    3. Note the value for Configuration File Version. The following figure indicates version 2.0.1211.5.

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    In the situation where the configuration file versions do not match, please use the following steps to view the report:
    1. In the left panel, click Select a scan to view.
    2. Import the scan from the other computer.
    3. After the scan has been imported, press CTRL on your keyboard while you click View a report of this scan.


    You can also update OCAT on the computer with the lower version number. If you update OCAT on the source computer, please generate a new report from that computer and then export it once more to be analyzed on the second computer.

How to uninstall OCAT

Windows 8

  1. On the Start screen, start typing "control" and then select Control Panel in the search results.
  2. In Control Panel under Programs, select Uninstall a program.
  3. In the list of installed programs, select Microsoft Outlook Configuration Analyzer Tool, and then click Uninstall.
  4. Click Yes to confirm that you want to remove the program.

Windows 7 and Windows Vista

  1. Click Start, and then click Control Panel.
  2. In Control Panel under Programs, select Uninstall a program.
  3. In the list of currently installed programs, select Microsoft Outlook Configuration Analyzer Tool, and then click Remove.
  4. Click Yes to confirm that you want to remove the program.

Windows XP

  1. On the Start menu, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. In the list of currently installed programs, select Microsoft Outlook Configuration Analyzer Tool, and then click Remove.
  4. Click Yes to confirm that you want to remove the program.
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