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Article ID: 2664888 - Last Review: January 4, 2013 - Revision: 4.0

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Symptoms

Assume that you run an application that uses the Windows Filtering Platform API for several minutes on a computer that is running one of the following operating systems:
  • Windows 7
  • Windows Server 2008 R2
  • Windows Server 2008
  • Windows Vista
In this situation, the computer stops responding and there is no network activity. To recover from this issue, you have to perform a hard restart.

Cause

This issue occurs because the FwpsStreamInjectAsync0 function causes the interrupt request level (IRQL) to leak.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Netio.sys6.0.6002.22776221,56812-Jan-201215:02
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Netio.sys6.0.6002.22776346,49612-Jan-201214:57
For all supported IA-64–based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Netio.sys6.0.6002.22776642,43212-Jan-201214:53
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7600.21211239,98410-May-201205:19x86
Netio.sys6.1.7601.21991239,98410-May-201204:37x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7600.21211374,64010-May-201205:47x64
Netio.sys6.1.7601.21991376,17610-May-201205:34x64
For all supported IA-64–based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7600.21211710,51210-May-201204:34IA-64
Netio.sys6.1.7601.21991711,02410-May-201204:30IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates
For more information about the FwpsStreamInjectAsync0 function, visit the following Microsoft website:
General information about the FwpsStreamInjectAsync0 function (http://msdn.microsoft.com/en-us/library/windows/hardware/ff551213(v=vs.85).aspx)

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameX86_04abde17b8040c15dd3c1445764fd45a_31bf3856ad364e35_6.0.6002.22776_none_556eefd7600c20cf.manifest
File versionNot applicable
File size708
Date (UTC)12-Jan-2012
Time (UTC)15:08
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22776_none_58c5dee6cbc4be4d.manifest
File versionNot applicable
File size4,114
Date (UTC)12-Jan-2012
Time (UTC)15:09
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_4bb317f32d9537d2c86820782f545f42_31bf3856ad364e35_6.0.6002.22776_none_27a1efce07df9b43.manifest
File versionNot applicable
File size1,066
Date (UTC)12-Jan-2012
Time (UTC)15:08
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22776_none_b4e47a6a84222f83.manifest
File versionNot applicable
File size4,122
Date (UTC)12-Jan-2012
Time (UTC)15:09
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22776_none_bf3924bcb882f17e.manifest
File versionNot applicable
File size2,730
Date (UTC)11-Jan-2012
Time (UTC)16:40
Additional files for all supported IA-64–based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_7b3691226e766ce1d1174489dd7d42a1_31bf3856ad364e35_6.0.6002.22776_none_5cf8090d5f29a9c9.manifest
File versionNot applicable
File size1,064
Date (UTC)12-Jan-2012
Time (UTC)15:08
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22776_none_58c782dccbc2c749.manifest
File versionNot applicable
File size4,118
Date (UTC)12-Jan-2012
Time (UTC)15:09
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22776_none_bf3924bcb882f17e.manifest
File versionNot applicable
File size2,730
Date (UTC)11-Jan-2012
Time (UTC)16:40
Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot Applicable
File size2,773
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameX86_4c7e038b97346b15929b77c0da621e48_31bf3856ad364e35_6.1.7600.21211_none_598ebf0fec2e5089.manifest
File versionNot Applicable
File size708
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameX86_5b3771e0e3dfd76bb5a2c51e1c6ab31f_31bf3856ad364e35_6.1.7601.21991_none_a365e3d932d63e86.manifest
File versionNot Applicable
File size708
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7600.21211_none_5742f37c2f89b2fa.manifest
File versionNot Applicable
File size2,540
Date (UTC)10-May-2012
Time (UTC)05:41
PlatformNot Applicable
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.21991_none_58d2f9002cf0cb2c.manifest
File versionNot Applicable
File size2,540
Date (UTC)10-May-2012
Time (UTC)05:08
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_1e27e3f159a11012e09c37fef77797bf_31bf3856ad364e35_6.1.7600.21211_none_049d232e94236dff.manifest
File versionNot Applicable
File size712
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameAmd64_38c45d9103579789509b56e13ee5134b_31bf3856ad364e35_6.1.7600.21211_none_482d333b540896b6.manifest
File versionNot Applicable
File size1,066
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameAmd64_7215a38294f04bcef3f229ce5548f53f_31bf3856ad364e35_6.1.7601.21991_none_f40a99c740257f44.manifest
File versionNot Applicable
File size712
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameAmd64_81b4e2691d1d4740a636ddf8edfacc2f_31bf3856ad364e35_6.1.7601.21991_none_d10f6ab8286ba0d8.manifest
File versionNot Applicable
File size712
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameAmd64_d4c5c8e7540f0c67f21c06c227d465fc_31bf3856ad364e35_6.1.7601.21991_none_46a3ab15b6c048f0.manifest
File versionNot Applicable
File size1,066
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameAmd64_d59c5bca33277e70f94cf4974696e316_31bf3856ad364e35_6.1.7600.21211_none_0dbf7adcde6924fc.manifest
File versionNot Applicable
File size712
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7600.21211_none_b3618effe7e72430.manifest
File versionNot Applicable
File size2,542
Date (UTC)10-May-2012
Time (UTC)06:34
PlatformNot Applicable
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.21991_none_b4f19483e54e3c62.manifest
File versionNot Applicable
File size2,542
Date (UTC)10-May-2012
Time (UTC)18:27
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size4,059
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7600.21211_none_bdb639521c47e62b.manifest
File versionNot Applicable
File size1,166
Date (UTC)10-May-2012
Time (UTC)05:34
PlatformNot Applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.21991_none_bf463ed619aefe5d.manifest
File versionNot Applicable
File size1,166
Date (UTC)10-May-2012
Time (UTC)04:53
PlatformNot Applicable
Additional files for all supported IA-64–based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_58378152809a9d0bf5deedcd01edd1dc_31bf3856ad364e35_6.1.7601.21991_none_1267773c8b00870c.manifest
File versionNot Applicable
File size1,064
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameIa64_96ef49ad5c5d7b26f43d6801cae0464a_31bf3856ad364e35_6.1.7600.21211_none_0e9cc5efbf7bb890.manifest
File versionNot Applicable
File size1,064
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7600.21211_none_574497722f87bbf6.manifest
File versionNot Applicable
File size2,541
Date (UTC)10-May-2012
Time (UTC)06:33
PlatformNot Applicable
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.21991_none_58d49cf62ceed428.manifest
File versionNot Applicable
File size2,541
Date (UTC)10-May-2012
Time (UTC)05:58
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,947
Date (UTC)10-May-2012
Time (UTC)19:26
PlatformNot Applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7600.21211_none_bdb639521c47e62b.manifest
File versionNot Applicable
File size1,166
Date (UTC)10-May-2012
Time (UTC)05:34
PlatformNot Applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.21991_none_bf463ed619aefe5d.manifest
File versionNot Applicable
File size1,166
Date (UTC)10-May-2012
Time (UTC)04:53
PlatformNot Applicable

Applies to
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Foundation
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2664888
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