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Article ID: 2665247 - Last Review: April 26, 2013 - Revision: 5.0

Symptoms

Consider the following scenario:
  • You share a folder on Windows server. On Windows 7, you make this shared folder offline.
  • There is an .xls file in this folder.
  • You edit the .xls file, and then you save the .xls file to the offline folder.
  • You open the file from another computer.
In this scenario, you find that the changes to the file were not saved. When you manually synchronize the offline folder, you're notified of file conflict between file on the server and on this machine.

Resolution

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


On Windows 7, click Start > Run and type regedit > Enter
1. Browse to HKLM\Software\Microsoft\Windows\CurrentVersion\NetCache
2. Right click on NetCache and select String.For name type SparseExclusionList.
3. Right click on the new created key and select Modify.
4. For value, paste the following line (not to include *.xls)
*.doc;*.ppt;*.vsd;*.tmp;*.pps;*.msi;*.mst;*.dot;*.opt;*.mpp;*.dts;*.vsmacros;*.mso;*.suo;*.msg;*.est;
5. Save the changes and reboot the client machine.



Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

Applies to
  • Microsoft Office Excel 2007
  • Microsoft Office Excel 2007 (Home and Student version)
  • Microsoft Excel 2010
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
KB2665247
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