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Article ID: 2668170 - Last Review: September 4, 2013 - Revision: 4.0

Symptoms

Microsoft BitLocker Administration and Monitoring (MBAM) Recovery and Hardware Service.svclog and ComplianceStatusService.svclog grows rapidly and fills the entire disk space.

Cause

In Microsoft BitLocker Administration and Monitoring server, we gather informational and activity tracing information for WCF and MBAM services. This causes the svc log file to increase rapidly for MBAM Services.


Resolution

To have us fix this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me


To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

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Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself

To resolve this issue follow steps mentioned below:
  1. Connect to MBAM server where you have installed MBAM Admin and Monitoring Server role.
  2. Open IIS Manager on MBAM Server and stop the IIS and MBAM Websites.
    • Delete the corresponding svclog files from the folders under:
      • C:\inetpub\Malta BitLocker Management Solution\Logs\Recovery And Hardware Service
      • C:\inetpub\Malta BitLocker Management Solution\Logs\Compliance Status Service
      • C:\inetpub\Malta BitLocker Management Solution\Logs\Administration Service

      Note: Make sure you delete only svc log files and not folders from above location.
    Follow steps 3, 4 and 5, to change the switchValue from Warning,ActivityTracing to Warning and Information,ActivityTracing to Warning.
  3. Browse to and modify these lines as suggested.

    C:\inetpub\Malta BitLocker Management Solution\MBAM Administration Service\web.config

    <sources>
    <source name="System.ServiceModel" switchValue="Warning,ActivityTracingWarning" propagateActivity="true">
    <listeners>
    <add name="ServiceModelTraceListener">
    </add>
    </listeners>
    </source>
    <source name="Microsoft.Mbam.ApplicationSupportService" switchValue="Information,ActivityTracingWarning"propagateActivity="true">
    <listeners>
    <add name="ServiceModelTraceListener">
    </add>
    </listeners>
    </source>
    </sources>
  4. Browse to and modify these lines as suggested.

    C:\inetpub\Malta BitLocker Management Solution\MBAM Compliance Status Service\web.config

    <sources>
    <source name="System.ServiceModel" switchValue="Warning,ActivityTracingWarning" propagateActivity="true">
    <listeners>
    <add name="ServiceModelTraceListener">
    </add>
    </listeners>
    </source>
    <source name="Microsoft.Mbam.ReportingService" switchValue="Information,ActivityTracingWarning" propagateActivity="true">
    <listeners>
    <add name="ServiceModelTraceListener">
    </add>
    </listeners>
    </source>
    </sources>
  5. Browse to and modify these lines as suggested.

    C:\inetpub\Malta BitLocker Management Solution\MBAM Recovery And Hardware Service\web.config

    <sources>
    <source name="System.ServiceModel" switchValue="Warning,ActivityTracingWarning" propagateActivity="true">
    <listeners>
    <add name="ServiceModelTraceListener">
    </add>
    </listeners>
    </source>
    <source name="Microsoft.Mbam.CoreService" switchValue="Information,ActivityTracingWarning" propagateActivity="true">
    <listeners>
    <add name="ServiceModelTraceListener">
    </add>
    </listeners>
    </source>
    </sources>
  6. Save the web.config file and start the IIS and MBAM web services.

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support (http://support.microsoft.com/contactus) .
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me (http://blogs.technet.com/fixit4me/) " blog or send us an email (mailto:fixit4me@microsoft.com?Subject=KB) .
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

Applies to
  • Microsoft BitLocker Administration and Monitoring
Keywords: 
kbfixme kbmsifixme KB2668170
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