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Article ID: 2673231 - Last Review: December 19, 2014 - Revision: 9.0


By default, when you open a new meeting form, the Room Finder is displayed on the right side of the form for the Appointmenttab and the Scheduling Assistant tab, as seen in the following screen shots:

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Screen shot for the Meeting form

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Screen shot for the Room Finder pane

By clicking the Room Findercontrol in the Optionssection of the Ribbon, you can hide the Room Finder. However, the Room Finder only remains hidden if you hide it on the Appointment tab. If you hide it on the Scheduling Assistant tab, switch back to the Appointment tab, and then switch back again to the Scheduling Assistant tab, the Room Finder is visible again.

For additional information on managing the Room Finder, please see the "More Information" section of this article.

Note There is a known issue in which no available rooms are displayed in the Room Finder pane when you start a meeting outside your working hours.  For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2932395  ( ) No available rooms for a meeting outside working hours

More information

Manually controlling the Room Finder
When you hidethe Room Finder on the Appointment tab of a meeting form, the following data is written into the Windows registry.

In Microsoft Outlook 2010:
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences
DWORD: RoomFinderShow
Value: 0 (If you subsequently display the Room Finder, this value is changed to 1)

In Microsoft Outlook 2013:
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
DWORD: RoomFinderShow
Value: 0 (If you subsequently display the Room Finder, this value is changed to 1)

If you hidethe Room Finder on the Scheduling Assistant tab of a meeting form, the previously mentioned registry data is never used. 

Administering the Room Finder through Group Policy
There are two different policy values that affect the Room Finder. Which one you use depends on the level of control you want to have over the Room Finder and the version of the 'Microsoft Exchange Add-In' add-in you have installed.
  • RoomFinderShow

    The RoomFinderShow policy value is a DWORD value under the following registry paths (by Outlook version):
    • Outlook 2013

    • Outlook 2010


    If RoomFinderShow = 0 under these registry paths, the Room Finder behaves the following ways when you start Outlook:
    • The Room Finder is not shown by default on the Appointment tab.
    • You can manually enable the Room Finder on the Appointment tab.
    • If you open a new meeting form after enabling the Room Finder in another meeting form, the Room Finder is not shown by default on the Appointment tab of the new meeting form.
    • If you manually enable and then disable the Room Finder on the Appointment tab, nothing is written into the registry.

  • RoomFinderForceDisable

    The RoomFinderForceDisable policy value was introduced in an update to the 'Microsoft Exchange Add-in' add-in and is only used by Outlook after you install the update for your version of Outlook.

    Once the update has been installed, use the following registry data to completely disable the Room Finder. This gives you even greater control over the Room Finder than the RoomFinderShow policy.

    Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Preferences
    DWORD: RoomFinderForceDisable
    Value: 1

    Note, x.0 in the above registry path is 15.0 for Outlook 2013 and 14.0 for Outlook 2010.

    When you have the required update installed and RoomFinderForceDisable=1, Outlook will not display the Room Finder pane on either the Scheduling Assistant tab or the Appointment tab in a meeting form.

Another way to completely disable (hide) the Room Finder on the Scheduling Assistant and Appointment tabs is to disable the 'Microsoft Exchange Add-in' add-in. This can be done by using the following steps:

Note Disabling the Microsoft Exchange Add-in is not recommended, as you will also disable features (the "Protect before send" and "Voicemail integration" features) other than the Room Finder.
  1. On the Filetab, click Options.
  2. In the Outlook Options dialog box, click Add-Ins.
  3. In the Add-ins section of the Outlook Options dialog box, click Go.
  4. In the COM Add-Insdialog box, clear the check box for Microsoft Exchange Add-in, and then click OK.
The loading of the Microsoft Exchange Add-in is controlled by the following registry entry.
Key: HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\UmOutlookAddin.FormRegionAddin
DWORD: LoadBehavior
Values: 3 = add-in is enabled, 2 = add-in is disabled

Applies to
  • Microsoft Outlook 2010
  • Microsoft Outlook 2013
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