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Article ID: 2673997 - Last Review: August 1, 2012 - Revision: 4.0

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Symptoms

Assume that you run the ProcessAdd command to process a dimension or a partition in Microsoft SQL Server 2008 Analysis Services (SSAS 2008), in Microsoft SQL Server 2008 R2 Analysis Services (SSAS 2008 R2) or in Microsoft SQL Server 2012 Analysis Services (SSAS 2012). Then, you run a Multidimensional Expressions (MDX) query against the dimension or the partition. In this situation, you receive an error message that resembles the following:
File system error: The index data is damaged. Physical file: \\?\<System drive>:\Program Files\Microsoft SQL Server\MSAS10_50.AS105\OLAP\Data\GRV_EUROPE.0.db\Dim Context.0.dim\2.Dim Context.Dim Context.fact.map.hdr. Logical file: .
Note The error message always points to a .map.hdrfile name extension in the folder of a dimension.

Cause

This issue occurs because the segment count is incremented incorrectly when you run the ProcessAdd command on a segment that is 100 percent full. Therefore, the segment count in some metadata is incorrect.

Resolution

Cumulative update information

SQL Server 2008 R2 Service Pack 2

The fix for this issue was first released in Cumulative Update 1 for SQL Server 2008 R2 Service Pack 2. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2720425  (http://support.microsoft.com/kb/2720425/ ) Cumulative Update package 1 for SQL Server 2008 R2 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2730301  (http://support.microsoft.com/kb/2730301/ ) The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 Service Pack 2 was released

SQL Server 2008 Service Pack 3

The fix for this issue was first released in Cumulative Update 6 for SQL Server 2008 Service Pack 3. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2715953  (http://support.microsoft.com/kb/2715953/LN/ ) Cumulative update package 6 for SQL Server 2008 Service Pack 3
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2629969  (http://support.microsoft.com/kb/2629969/LN/ ) The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 3 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 3 hotfix to an installation of SQL Server 2008 Service Pack 3. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

SQL Server 2008 R2 Service Pack 1

The fix for this issue was first released in Cumulative Update 7 for SQL Server 2008 R2 Service Pack 1. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2703282  (http://support.microsoft.com/kb/2703282/ ) Cumulative Update package 7 for SQL Server 2008 R2 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2567616  (http://support.microsoft.com/kb/2567616/ ) The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 Service Pack 1 was released

SQL Server 2012

The fix for this issue was first released in Cumulative Update 2 for SQL Server 2012. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2703275  (http://support.microsoft.com/kb/2703275/LN/ ) Cumulative update package 2 for SQL Server 2012
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2692828  (http://support.microsoft.com/kb/2692828/LN/ ) The SQL Server 2012 builds that were released after SQL Server 2012 was released
You must apply a SQL Server 2012 hotfix to an installation of SQL Server 2012.

SQL Server 2008 R2

The fix for this issue was first released in Cumulative Update 14. For more information about how to obtain this cumulative update package for SQL Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
2703280  (http://support.microsoft.com/kb/2703280/ ) Cumulative Update package 14 for SQL Server 2008 R2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
981356  (http://support.microsoft.com/kb/981356/ ) The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 was released

SQL Server 2008 Service Pack 2

The fix for this issue was first released in Cumulative Update 9 for SQL Server 2008 Service Pack 2. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2673382  (http://support.microsoft.com/kb/2673382/ ) Cumulative update package 9 for SQL Server 2008 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2402659  (http://support.microsoft.com/kb/2402659/ ) The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 2 was released

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have SQL Server 2008 or SQL Server 2008 R2 installed.

Restart requirement

You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
msmdsrv.exe10.0.4328.022,028,37608-Feb-201213:39x86
msmdsrv.exe10.0.4328.043,829,84808-Feb-201212:46x64
msmdsrv.exe10.0.4328.059,040,85608-Feb-201212:19IA-64

Workaround

To work around this issue, use one of the following methods:
  • Process the dimension or the partition by using the Full Process option.
  • Restore the SSAS 2008 or SSAS 2008 R2 database.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about how to process objects in SSAS 2008, visit the following MSDN website:
Information about how to process objects in SSAS 2008 (http://msdn.microsoft.com/en-us/library/ms175634(v=sql.100).aspx)

Applies to
  • Microsoft SQL Server 2008 Analysis Services
  • Microsoft SQL Server 2008 R2 Analysis Services
  • Microsoft SQL Server 2012 Developer
  • Microsoft SQL Server 2012 Enterprise
  • Microsoft SQL Server 2012 Standard
  • Microsoft SQL Server 2012 Web
Keywords: 
kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew kbautohotfix KB2673997
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