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Article ID: 2682011 - Last Review: May 24, 2012 - Revision: 3.0

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SYMPTOMS

Consider the following scenario. You install Windows Management Framework 3.0 on a computer (computer A) that is running Windows Server 2008 or Windows Server 2008 R2. On a computer (computer B) that is running Windows Server "8" Beta, you try to use Server Manager to retrieve performance data for computer A. In this scenario, Server Manager does not retrieve the performance data correctly.

CAUSE

This issue occurs because Performance Data Helper (PDH) functions cannot open log files that are generated for an impersonated thread. After a PDH function opens a log file, the function creates a separate helper thread to read samples from the file. However, the helper thread is not passed the token that belongs to the impersonated user. In this situation, the thread uses the default token that belongs to the process. Therefore, the PDH function may have insufficient permissions to retrieve the performance data. 

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The Global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 18xxxWindows Server 2008SP2GDR
    6.0.600 2 . 22xxxWindows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.0.6002.18596800,76808-Mar-201215:12x86
Advapi32.dll6.0.6002.22814801,79208-Mar-201214:49x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.0.6002.185961,067,00808-Mar-201215:43x64
Advapi32.dll6.0.6002.228141,067,00808-Mar-201215:38x64
Advapi32.dll6.0.6002.18596800,76808-Mar-201215:12x86
Advapi32.dll6.0.6002.22814801,79208-Mar-201214:49x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.0.6002.185961,963,00808-Mar-201214:56IA-64
Advapi32.dll6.0.6002.228141,961,98408-Mar-201214:12IA-64
Advapi32.dll6.0.6002.18596800,76808-Mar-201215:12x86
Advapi32.dll6.0.6002.22814801,79208-Mar-201214:49x86
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.17xxxWindows Server 2008 R2SP1GDR
    6.1.760 1.21xxxWindows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.1.7601.17792877,56808-Mar-201206:33x64
Advapi32.dll6.1.7601.21938877,56808-Mar-201206:14x64
Advapi32.dll6.1.7601.17792640,51208-Mar-201205:32x86
Advapi32.dll6.1.7601.21938640,51208-Mar-201205:27x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Advapi32.dll6.1.7601.177921,563,64808-Mar-201205:08IA-64
Advapi32.dll6.1.7601.219381,561,60008-Mar-201205:13IA-64
Advapi32.dll6.1.7601.17792640,51208-Mar-201205:32x86
Advapi32.dll6.1.7601.21938640,51208-Mar-201205:27x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to use the PDH functions to collect performance data, go to the following Microsoft website:
How to use the PDH functions to collect performance data (http://msdn.microsoft.com/en-us/library/windows/desktop/aa373214(v=vs.85).aspx)
For more information about Server Manager, go to the following Microsoft website:
General information about Server Manager (http://technet.microsoft.com/en-us/library/cc732131(v=WS.10).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameX86_30cbf5e4858297180ba1409724ddf2cd_31bf3856ad364e35_6.0.6002.18596_none_db396af5b2edf96d.manifest
File versionNot Applicable
File size696
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameX86_74c9e1a993d4dcd2287cf3a40ea80cd6_31bf3856ad364e35_6.0.6002.22814_none_4480537f257f6fe7.manifest
File versionNot Applicable
File size696
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameX86_7826073ad5e4ac4608ab90a500d86e30_31bf3856ad364e35_6.0.6002.18596_none_ad46f5ad53052ff8.manifest
File versionNot Applicable
File size728
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameX86_f3e880eda4c3c0ef63e57caa7dc8dd06_31bf3856ad364e35_6.0.6002.22814_none_48e2987fdf07b249.manifest
File versionNot Applicable
File size728
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.18596_none_e4d3853283eb8a8f.manifest
File versionNot Applicable
File size9,805
Date (UTC)09-Mar-2012
Time (UTC)05:16
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22814_none_e5b1a4959cca1271.manifest
File versionNot Applicable
File size9,805
Date (UTC)09-Mar-2012
Time (UTC)05:15
File nameX86_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.18596_none_b567c2272ddbdebc.manifest
File versionNot Applicable
File size185,700
Date (UTC)09-Mar-2012
Time (UTC)06:31
File nameX86_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22814_none_b645e18a46ba669e.manifest
File versionNot Applicable
File size168,881
Date (UTC)09-Mar-2012
Time (UTC)05:16
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_0571ce19706d5a320a9874f5d9cff9c3_31bf3856ad364e35_6.0.6002.18596_none_599212cb7c3de1b6.manifest
File versionNot Applicable
File size1,106
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameAmd64_52d889a858e5eb8b9aecff0590352091_31bf3856ad364e35_6.0.6002.22814_none_11f37e95a5663a49.manifest
File versionNot Applicable
File size1,106
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameAmd64_add99238a8956a3b01d9836cb4cbca31_31bf3856ad364e35_6.0.6002.22814_none_d5aac26837f0f414.manifest
File versionNot Applicable
File size1,040
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameAmd64_e7af1aceb2d9e02de61cea5994a6321d_31bf3856ad364e35_6.0.6002.18596_none_771a2cc5f0e1effa.manifest
File versionNot Applicable
File size1,040
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameAmd64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.18596_none_40f220b63c48fbc5.manifest
File versionNot Applicable
File size9,851
Date (UTC)09-Mar-2012
Time (UTC)02:27
File nameAmd64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22814_none_41d04019552783a7.manifest
File versionNot Applicable
File size9,851
Date (UTC)09-Mar-2012
Time (UTC)02:23
File nameAmd64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.18596_none_11865daae6394ff2.manifest
File versionNot Applicable
File size185,748
Date (UTC)09-Mar-2012
Time (UTC)06:31
File nameAmd64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22814_none_12647d0dff17d7d4.manifest
File versionNot Applicable
File size168,929
Date (UTC)09-Mar-2012
Time (UTC)02:24
File nameWow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.18596_none_1bdb07fd1a9a11ed.manifest
File versionNot Applicable
File size168,147
Date (UTC)09-Mar-2012
Time (UTC)06:31
File nameWow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22814_none_1cb92760337899cf.manifest
File versionNot Applicable
File size152,555
Date (UTC)08-Mar-2012
Time (UTC)15:51
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.18596_none_e4d3853283eb8a8f.manifest
File versionNot Applicable
File size9,805
Date (UTC)09-Mar-2012
Time (UTC)05:16
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22814_none_e5b1a4959cca1271.manifest
File versionNot Applicable
File size9,805
Date (UTC)09-Mar-2012
Time (UTC)05:15
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_2a6d14565e18ce986bfa404775d4069e_31bf3856ad364e35_6.0.6002.22814_none_867b943d143b1e75.manifest
File versionNot Applicable
File size1,104
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameIa64_3d5b99b96e93a47fe8ef7ca0b6351b7e_31bf3856ad364e35_6.0.6002.22814_none_58cdae58521b0f62.manifest
File versionNot Applicable
File size1,038
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameIa64_5c864b624581e2769cd83b8f4eaf79ec_31bf3856ad364e35_6.0.6002.18596_none_2b54acb82b4f53bf.manifest
File versionNot Applicable
File size1,104
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameIa64_f0c2c407132e941b78a009474b707c29_31bf3856ad364e35_6.0.6002.18596_none_f144182199cc7d9c.manifest
File versionNot Applicable
File size1,038
Date (UTC)09-Mar-2012
Time (UTC)06:30
File nameIa64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.18596_none_e4d5292883e9938b.manifest
File versionNot Applicable
File size9,828
Date (UTC)09-Mar-2012
Time (UTC)01:50
File nameIa64_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22814_none_e5b3488b9cc81b6d.manifest
File versionNot Applicable
File size9,828
Date (UTC)09-Mar-2012
Time (UTC)00:48
File nameIa64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.18596_none_b569661d2dd9e7b8.manifest
File versionNot Applicable
File size185,724
Date (UTC)09-Mar-2012
Time (UTC)06:31
File nameIa64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22814_none_b647858046b86f9a.manifest
File versionNot Applicable
File size168,905
Date (UTC)09-Mar-2012
Time (UTC)00:49
File nameWow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.18596_none_1bdb07fd1a9a11ed.manifest
File versionNot Applicable
File size168,147
Date (UTC)09-Mar-2012
Time (UTC)06:31
File nameWow64_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6002.22814_none_1cb92760337899cf.manifest
File versionNot Applicable
File size152,555
Date (UTC)08-Mar-2012
Time (UTC)15:51
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.18596_none_e4d3853283eb8a8f.manifest
File versionNot Applicable
File size9,805
Date (UTC)09-Mar-2012
Time (UTC)05:16
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6002.22814_none_e5b1a4959cca1271.manifest
File versionNot Applicable
File size9,805
Date (UTC)09-Mar-2012
Time (UTC)05:15

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_048ecb773b96fbc1fd00c46475008c35_31bf3856ad364e35_6.1.7601.21938_none_4c6e612df94dd275.manifest
File versionNot Applicable
File size1,040
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameAmd64_17d28bd1ad7d5e96dc46dea32296a8e1_31bf3856ad364e35_6.1.7601.17792_none_be16650e247d9434.manifest
File versionNot Applicable
File size700
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameAmd64_523ae209c070b385f406751f960f58d3_31bf3856ad364e35_6.1.7601.17792_none_a166fffad34dcb9d.manifest
File versionNot Applicable
File size698
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameAmd64_9272ddec555b2f48033ca5fa499b53b4_31bf3856ad364e35_6.1.7601.21938_none_89f8ef5e3c787824.manifest
File versionNot Applicable
File size700
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameAmd64_9ce515a360cf53073a792873bc931672_31bf3856ad364e35_6.1.7601.21938_none_8fc6e2865ccf1754.manifest
File versionNot Applicable
File size698
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameAmd64_ce12e91c31300fe4a80d11d71b56cdd5_31bf3856ad364e35_6.1.7601.17792_none_87bcda3649aced39.manifest
File versionNot Applicable
File size1,040
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameAmd64_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.17792_none_4115daf19d63ea19.manifest
File versionNot Applicable
File size2,723
Date (UTC)08-Mar-2012
Time (UTC)07:13
File nameAmd64_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.21938_none_41e65ae6b64b776e.manifest
File versionNot Applicable
File size2,723
Date (UTC)08-Mar-2012
Time (UTC)06:50
File nameUpdate-bf.mum
File versionNot Applicable
File size2,719
Date (UTC)08-Mar-2012
Time (UTC)09:28
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.17792_none_e4f73f6de50678e3.manifest
File versionNot Applicable
File size2,719
Date (UTC)08-Mar-2012
Time (UTC)06:17
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.21938_none_e5c7bf62fdee0638.manifest
File versionNot Applicable
File size2,719
Date (UTC)08-Mar-2012
Time (UTC)06:15
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_17eca1ccdd79a1d13b86732ebf619d22_31bf3856ad364e35_6.1.7601.17792_none_6a03b1ea10728db7.manifest
File versionNot Applicable
File size1,038
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameIa64_b6c257893ea933c46291162d0e0a2ebd_31bf3856ad364e35_6.1.7601.21938_none_dcf70a218245e138.manifest
File versionNot Applicable
File size1,038
Date (UTC)08-Mar-2012
Time (UTC)09:27
File nameIa64_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.17792_none_e4f8e363e50481df.manifest
File versionNot Applicable
File size2,721
Date (UTC)08-Mar-2012
Time (UTC)06:59
File nameIa64_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.21938_none_e5c96358fdec0f34.manifest
File versionNot Applicable
File size2,721
Date (UTC)08-Mar-2012
Time (UTC)06:53
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.17792_none_e4f73f6de50678e3.manifest
File versionNot Applicable
File size2,719
Date (UTC)08-Mar-2012
Time (UTC)06:17
File nameX86_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.21938_none_e5c7bf62fdee0638.manifest
File versionNot Applicable
File size2,719
Date (UTC)08-Mar-2012
Time (UTC)06:15

APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseadvanced kbautohotfix kbhotfixserver KB2682011
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