DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 269010 - Last Review: June 19, 2014 - Revision: 2.0

 
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center

Symptoms

When you use Microsoft Nickelodeon 3D Movie Maker for Windows to record a video movie you may receive one of the following messages:
Moviemk has caused an error in kernel32.dll.
Moviemk will now close.

If you continue to experience problems, try restarting your computer.
-or-
Moviemk has caused an error in wmsdmod.dll.
Moviemk will now close.

If you continue to experience problems, try restarting your computer.
Click Close to close Movie Maker.

Cause

This behavior occurs when you set your resolution higher than 16 bits. This setting is located under Colors on the Settings tab of the Display Properties window.

Resolution

When you use Movie Maker, change your resolution to 16 bits or lower. To do so, follow these steps:
  1. On the taskbar, click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. On the Settings tab, click High Color (16-bit) or a lower setting in the Colors box.
  4. Click OK.
Keywords: 
kbenv kbFAQ kbkern32dll kbprb KB269010
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support