DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2697421 - Last Review: May 13, 2014 - Revision: 8.0

Resolution

Every once in a while you will need to change one of your passwords in Outlook. Use the list below that best describes the Outlook password you want to change.

Change the password in Outlook for your Internet email account.

Collapse this imageExpand this image
If you've changed the password on your internet email account, such as a Outlook.com or Gmail account, then you need to change the password in Outlook so you can access it. To do this, follow these steps:
  1. Open Outlook and select File > Account Settings.
    Collapse this imageExpand this image
  2. Click Account Settings again.
  3. Highlight the account you want to change the password on.
  4. Click Change and enter your new password in the Password field.
    Collapse this imageExpand this image
  5. Click Next > Finish.
Collapse this imageExpand this image




Change the password on your Outlook data file.

Collapse this imageExpand this image


If you need to change the password for your Outlook data (.pst) file, do the following:
  1. Open Outlook and right click on your mail account, select Data File Properties.

    Collapse this imageExpand this image
  2. Click Advanced > Change Password. Enter your old password then your new one and confirm it.
  3. Click OK. Exit out of all windows.
    Collapse this imageExpand this image
Collapse this imageExpand this image


Change your password if you have an Exchange account.

Collapse this imageExpand this image

Contact your Exchange Administrator and ask for assistance in changing your password.
Collapse this imageExpand this image


Need more help?

Get help from the Microsoft Community (http://answers.microsoft.com/en-us) online or visit contact Microsoft Support (http://support.microsoft.com/contactus/? ws=support) to learn more about your support options.


Keywords: 
consumeroff2010track KB2697421
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support