Microsoft small business knowledge base

Article ID: 2698927 - Last Review: May 29, 2012 - Revision: 1.0


Assume that you enable the Resource Booking Attendant on a resource mailbox in a Microsoft Exchange Server 2010 environment. You configure the Resource Booking Attendant to accept resource requests automatically. When you send a meeting request that contains custom code or script by using Microsoft Outlook, the Resource Booking Attendant does not process the resource request. Therefore, you cannot reserve the room that you selected in the meeting request.


To resolve this issue, install the following update rollup:
2685289  ( ) Description of Update Rollup 3 for Exchange Server 2010 Service Pack 2


For more information about how to enable or disable Automatic Booking on a resource mailbox, go to the following Microsoft website:
Enable or Disable Automatic Booking on a Resource Mailbox (
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2585393  ( ) Resource Mailbox Configured to AutoAccept Does Not Process Meeting Requests Which Contain Code

  • Microsoft Exchange Server 2010 Service Pack 2, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
kbqfe kbfix kbsurveynew kbexpertiseinter KB2698927
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