DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2714030 - Last Review: August 9, 2012 - Revision: 3.0

Hotfix Download Available
View and request hotfix downloads
 

On This Page

Symptoms

Consider the following scenario:
  • You are using Folder Redirection Group Policy on a server.
  • You have a Windows 7-based or Windows Server 2008 R2-based client computer that is synchronizing a file from the server to a specific user folder.
  • During synchronization, you try to create a new file on the client computer. The file name is identical to the name of a ghost file that exists on the computer.
In this scenario, you are not notified that a file that has the same name already exists in this location. Additionally, the new file is created unexpectedly.

Cause

This issue occurs because the ghost file is automatically overwritten by the new file without displaying a prompt. Client-side caching (CSC) automatically creates cache files on client computers when only partial file contents are synchronized from the server. When you try to create or rename a file in the same location, CSC checks whether the file is a sparse file or a deleted file. A sparse file can be overwritten without displaying a prompt.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Cscapi.dll6.1.7600.2122934,81608-Jun-201205:50
Cscdll.dll6.1.7600.2122923,04008-Jun-201205:50
Cscapi.dll6.1.7601.2201434,81608-Jun-201204:19
Cscdll.dll6.1.7601.2201423,04008-Jun-201204:19
Csc.sys6.1.7600.21229387,58408-Jun-201202:30
Cscmig.dll6.1.7600.21229109,56808-Jun-201205:50
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,14408-Jun-201206:10
Csc.sys6.1.7601.22006389,63229-May-201202:25
Cscmig.dll6.1.7601.22006109,56829-May-201204:42
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,14429-May-201205:05
Cscsvc.dll6.1.7600.21229547,32808-Jun-201205:50
Microsoft-windows-offlinefiles.mofNot Applicable1,77607-Jun-201222:56
Cscsvc.dll6.1.7601.22014547,84008-Jun-201204:19
Microsoft-windows-offlinefiles.mofNot Applicable1,77607-Jun-201222:53
Shell32.dll6.1.7600.2122912,872,19208-Jun-201205:54
Shell32.dll6.1.7601.2200612,874,24029-May-201204:47
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cscapi.dll6.1.7600.2122946,08008-Jun-201205:28x64
Cscdll.dll6.1.7600.2122930,20808-Jun-201205:28x64
Cscapi.dll6.1.7601.2201446,08008-Jun-201205:22x64
Cscdll.dll6.1.7601.2201430,20808-Jun-201205:22x64
Csc.sys6.1.7600.21229514,04808-Jun-201202:48x64
Cscmig.dll6.1.7600.21229137,21608-Jun-201205:28x64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,14408-Jun-201205:52Not Applicable
Csc.sys6.1.7601.22006516,09629-May-201202:35x64
Cscmig.dll6.1.7601.22006137,21629-May-201205:15x64
Microsoft-windows-offlinefiles-core-ppdlic.xrm-msNot Applicable3,14429-May-201205:37Not Applicable
Cscsvc.dll6.1.7600.21229693,76008-Jun-201205:28x64
Microsoft-windows-offlinefiles.mofNot Applicable1,77607-Jun-201222:55Not Applicable
Cscsvc.dll6.1.7601.22014694,78408-Jun-201205:22x64
Microsoft-windows-offlinefiles.mofNot Applicable1,77607-Jun-201222:53Not Applicable
Shell32.dll6.1.7600.2122914,171,13608-Jun-201205:33x64
Shell32.dll6.1.7601.2200614,174,72029-May-201205:18x64
Shell32.dll6.1.7600.2122912,872,19208-Jun-201205:54x86
Shell32.dll6.1.7601.2200612,874,24029-May-201204:47x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_05fdd19fd68d35c6c27f36cf5c222d42_31bf3856ad364e35_6.1.7601.22014_none_f72f44cd8eb2bb7f.manifest
File versionNot Applicable
File size711
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameX86_19dec6402e0235528ce872f79932b2ff_31bf3856ad364e35_6.1.7601.22006_none_55ca17bed4be4853.manifest
File versionNot Applicable
File size1,057
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameX86_73c6b37f6eb4d855b0d8fb9269fdd440_31bf3856ad364e35_6.1.7600.21229_none_67392e7fb74af609.manifest
File versionNot Applicable
File size695
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameX86_d0bfe1c5f3d4d483f80da150407c8317_31bf3856ad364e35_6.1.7601.22006_none_78a5d31c70eb060e.manifest
File versionNot Applicable
File size695
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameX86_e4ba278a1c95c8c4426dca6990df26fb_31bf3856ad364e35_6.1.7600.21229_none_57e5818ee4adb28b.manifest
File versionNot Applicable
File size1,057
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameX86_f2bbf055e862c8a53292ff06e8a611c4_31bf3856ad364e35_6.1.7600.21229_none_3b88ee8031fc79ee.manifest
File versionNot Applicable
File size711
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameX86_microsoft-windows-o..inefiles-win32-apis_31bf3856ad364e35_6.1.7600.21229_none_ac0fb2db73624c34.manifest
File versionNot Applicable
File size3,017
Date (UTC)08-Jun-2012
Time (UTC)06:23
File nameX86_microsoft-windows-o..inefiles-win32-apis_31bf3856ad364e35_6.1.7601.22014_none_adfbde5b70851d7c.manifest
File versionNot Applicable
File size3,017
Date (UTC)08-Jun-2012
Time (UTC)05:06
File nameX86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7600.21229_none_9eed01f1d6245c5a.manifest
File versionNot Applicable
File size11,592
Date (UTC)08-Jun-2012
Time (UTC)06:23
File nameX86_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.22006_none_a0e5fdf1d33d445f.manifest
File versionNot Applicable
File size11,592
Date (UTC)29-May-2012
Time (UTC)05:14
File nameX86_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7600.21229_none_0a784b14db9d56be.manifest
File versionNot Applicable
File size56,703
Date (UTC)08-Jun-2012
Time (UTC)06:25
File nameX86_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.22014_none_0c647694d8c02806.manifest
File versionNot Applicable
File size56,703
Date (UTC)08-Jun-2012
Time (UTC)05:11
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21229_none_6ccde3e88c390003.manifest
File versionNot Applicable
File size1,059,457
Date (UTC)08-Jun-2012
Time (UTC)06:23
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22006_none_6ec6dfe88951e808.manifest
File versionNot Applicable
File size1,059,457
Date (UTC)29-May-2012
Time (UTC)05:14
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_05fdd19fd68d35c6c27f36cf5c222d42_31bf3856ad364e35_6.1.7601.22014_none_534de05147102cb5.manifest
File versionNot Applicable
File size713
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_075fdaec46015c0c9cccf861fa0d36f9_31bf3856ad364e35_6.1.7601.22006_none_776e0f74ad30fae5.manifest
File versionNot Applicable
File size1,040
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_2ebfcc8bd62de336d8291a2f32758210_31bf3856ad364e35_6.1.7600.21229_none_bb0a8d3c1d7a2132.manifest
File versionNot Applicable
File size715
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_4fdfb83891b79b0c454de124d600c6df_31bf3856ad364e35_6.1.7601.22006_none_ef459e903a8d8f38.manifest
File versionNot Applicable
File size1,063
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_861f2b8d76690f8431a460a8757ac1e0_31bf3856ad364e35_6.1.7601.22014_none_07c25ed2644a46cf.manifest
File versionNot Applicable
File size1,070
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_a03e6992e019a1c95ca97606717fc69e_31bf3856ad364e35_6.1.7601.22006_none_9fdcd45d8108772d.manifest
File versionNot Applicable
File size699
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_a2dbd10bb909ac7bf7e8f2d9bd04a924_31bf3856ad364e35_6.1.7601.22014_none_731c1be0f6daa023.manifest
File versionNot Applicable
File size715
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_d1e9b72555cd8264f07b60afa8795dba_31bf3856ad364e35_6.1.7600.21229_none_572c083d71c014b2.manifest
File versionNot Applicable
File size1,063
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_e7299f14af0ff6cfa0cb64a79a1c7d5f_31bf3856ad364e35_6.1.7600.21229_none_409ff8b7448c2aee.manifest
File versionNot Applicable
File size699
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_edf14b700e527ba1b864b140884b8e6d_31bf3856ad364e35_6.1.7600.21229_none_3417be030c560697.manifest
File versionNot Applicable
File size1,040
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_f2bbf055e862c8a53292ff06e8a611c4_31bf3856ad364e35_6.1.7600.21229_none_97a78a03ea59eb24.manifest
File versionNot Applicable
File size713
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_f90d26e5321d43740cd1b5cf5f29b0eb_31bf3856ad364e35_6.1.7600.21229_none_57d0905419486d0d.manifest
File versionNot Applicable
File size1,070
Date (UTC)08-Jun-2012
Time (UTC)10:12
File nameAmd64_microsoft-windows-o..inefiles-win32-apis_31bf3856ad364e35_6.1.7600.21229_none_082e4e5f2bbfbd6a.manifest
File versionNot Applicable
File size3,019
Date (UTC)08-Jun-2012
Time (UTC)07:09
File nameAmd64_microsoft-windows-o..inefiles-win32-apis_31bf3856ad364e35_6.1.7601.22014_none_0a1a79df28e28eb2.manifest
File versionNot Applicable
File size3,019
Date (UTC)08-Jun-2012
Time (UTC)06:05
File nameAmd64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7600.21229_none_fb0b9d758e81cd90.manifest
File versionNot Applicable
File size11,596
Date (UTC)08-Jun-2012
Time (UTC)07:09
File nameAmd64_microsoft-windows-offlinefiles-core_31bf3856ad364e35_6.1.7601.22006_none_fd0499758b9ab595.manifest
File versionNot Applicable
File size11,596
Date (UTC)29-May-2012
Time (UTC)06:03
File nameAmd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7600.21229_none_6696e69893fac7f4.manifest
File versionNot Applicable
File size56,710
Date (UTC)08-Jun-2012
Time (UTC)07:15
File nameAmd64_microsoft-windows-offlinefiles-service_31bf3856ad364e35_6.1.7601.22014_none_68831218911d993c.manifest
File versionNot Applicable
File size56,710
Date (UTC)08-Jun-2012
Time (UTC)06:11
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21229_none_c8ec7f6c44967139.manifest
File versionNot Applicable
File size1,058,443
Date (UTC)08-Jun-2012
Time (UTC)07:09
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22006_none_cae57b6c41af593e.manifest
File versionNot Applicable
File size1,058,443
Date (UTC)29-May-2012
Time (UTC)06:02
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.21229_none_d34129be78f73334.manifest
File versionNot Applicable
File size1,054,916
Date (UTC)08-Jun-2012
Time (UTC)06:14
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.22006_none_d53a25be76101b39.manifest
File versionNot Applicable
File size1,054,916
Date (UTC)29-May-2012
Time (UTC)05:03

Applies to
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbqfe kbHotfixServer kbfix kbsurveynew kbexpertiseadvanced KB2714030
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support