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Article ID: 2714434 - Last Review: August 15, 2013 - Revision: 8.0

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Summary


When you try to install the latest updates from Windows Update, you will sometimes receive an error message. The Windows Update Troubleshooter resolves many of these errors. The troubleshooter runs on Windows 8, Windows 7, Windows Vista, and Windows XP.

More information

Windows 8 or Windows 7

To download and run the Windows Update Troubleshooter, click the following Fix it button, or follow these steps.

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The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.learn more (http://support.microsoft.com/mats/windows_update/) run now (http://go.microsoft.com/?linkid=9830262)
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Notes
  • The Windows Update Troubleshooter may have text that is available in English only.
  • After the Windows Update Troubleshooter is complete, your previous Windows Update history may be deleted.
If you don’t have an Internet connection in Windows 8, you can open the Windows Update troubleshooter that's included in Windows 8. However, that troubleshooter doesn't perform all the troubleshooting steps that the linked troubleshooter does.
  1. Open the Windows Update troubleshooter by swiping in from the right edge of the screen and then tapping Search. Or, if you're using a mouse, open the troubleshooter by pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search.
  2. Type Troubleshooting, tap or click Settings, and then tap or click Troubleshooting.
  3. Under System and Security, tap or click Fix Problems with Windows Update, and then click Next.

Windows Vista or Windows XP

To start the Windows Update Troubleshooter, click the following Fix it button:

Collapse this imageExpand this image
The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.
This troubleshooter fixes many problems.learn more (http://support.microsoft.com/mats/windows_update/) run now (http://go.microsoft.com/?linkid=9767096&entrypointid=MATSKB)
Collapse this imageExpand this image


Notes
  • The Windows Update Troubleshooter may have text that is available in English only.
  • After the Windows Update Troubleshooter is complete, your previous Windows Update history may be deleted.

How do I run the Windows Update Troubleshooter?

Which error codes does this fix?

What does the Windows Update Troubleshooter do?

I'm still having problems installing Windows Updates. How can I get help with this?


Need more help?

Get help from the Microsoft Community (http://answers.microsoft.com/) online community, search for more information at Microsoft Support (http://support.microsoft.com/search) or Windows Help and How To (http://windowshelp.microsoft.com/Windows/en-US/default.mspx) , or learn more about Assisted Support (http://support.microsoft.com/contactus) options.





Applies to
  • Microsoft Windows Update
  • Microsoft Update
Keywords: 
kbautoupdate kbdirectory KB2714434
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