DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2718602 - Last Review: August 14, 2012 - Revision: 2.0

On This Page

Symptoms

When you use Internet Explorer 9 to browse a webpage or form that contains a chart that is displayed in 3D view, Internet Explorer 9 crashes.

Cause

This problem occurs because of an access violation in mshtml!CAreaElement::Contains+0x5c when the chart is displayed in 3D view.

Resolution

To resolve this problem, install the update that is described in this section.

Security update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website:
http://update.microsoft.com (http://update.microsoft.com)
For more technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspx (http://www.microsoft.com/technet/security/current.aspx)
Note This update was first included in security update 2699988.

For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
2699988  (http://support.microsoft.com/kb/2699988/ ) MS12-037: Cumulative security update for Internet Explorer: June 12, 2012

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Windows Internet Explorer 9
Keywords: 
kbqfe kbfix kbbug kbexpertiseinter kbsurveynew KB2718602
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support