DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2720218 - Last Review: September 7, 2012 - Revision: 2.0

Hotfix Download Available
View and request hotfix downloads
 

On This Page

Symptoms

Consider the following scenario:
  • You enable the Cluster Shared Volume (CSV) feature on a Windows Server 2008 R2-based failover cluster. 
  • You try to enumerate the cluster disk resource by using the Windows Management Instrumentation (WMI) MSCluster_Disk class query. 
  • Some CSV resources are in a failed state.
In this scenario, you may receive the following error message:
Element Not found (0x80070490)

Cause

The issue occurs because the Cluster WMI provider for the MSCluster_Disk class does not continue to process disk resources. This error is generated after the Cluster WMI provider does not retrieve the properties of a failed CSV resource.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 Service Pack 1 (SP1). Additionally, you must have the Cluster Shared Volume (CSV) feature installed. For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 1.22xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cluswmi.dll6.1.7601.22013542,20807-Jun-201205:36x64
Cluswmi.mofNot applicable76,75206-Jun-201223:03Not applicable
Cluswmiuninstall.mofNot applicable17620-Nov-201003:54Not applicable
Cluswmi.mflNot applicable173,68407-Jun-201205:41Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cluswmi.dll6.1.7601.22013887,29607-Jun-201204:16IA-64
Cluswmi.mofNot applicable76,75206-Jun-201222:49Not applicable
Cluswmiuninstall.mofNot applicable17620-Nov-201003:39Not applicable
Cluswmi.mflNot applicable173,68407-Jun-201204:08Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about the MSCluster_Disk class, go to the following Microsoft website:
General information about the MSCluster_Disk class (http://technet.microsoft.com/en-us/query/aa965285(v=vs.85).aspx)
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_09d4fdc4ce99fa279531eb9e8638e364_31bf3856ad364e35_6.1.7601.22013_none_685b28edc70a4faa.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_16ee61c2b425f1f88e4fe61389538bf5_31bf3856ad364e35_6.1.7601.22013_none_814079b8e2d0dc11.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_1d3186f2aa9e302937cb81c8123932c7_31bf3856ad364e35_6.1.7601.22013_none_b95e4b3a9d4b66fe.manifest
File versionNot applicable
File size728
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_20b1a718b288b1f0eededc9f7f58137a_31bf3856ad364e35_6.1.7601.22013_none_000988784cf264d4.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_23920b660b10dcfeec57bc0190273ea9_31bf3856ad364e35_6.1.7601.22013_none_ce3fe55cc4c708b3.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_255d46d5a829f679d14603d5a33299fa_31bf3856ad364e35_6.1.7601.22013_none_fed9bdacc98d211a.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_2b7312fb1aaca28c6af5e06f6270cf95_31bf3856ad364e35_6.1.7601.22013_none_16a2ec1b05499684.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_2c5bca4f7c59c18233380ffcc00067b8_31bf3856ad364e35_6.1.7601.22013_none_e418c3ba77d2d738.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_2d80d8a592d34aa82ec4072070041c26_31bf3856ad364e35_6.1.7601.22013_none_d00728d2e36b8eea.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_3167baef5efd66d794a4932352e78988_31bf3856ad364e35_6.1.7601.22013_none_9fd257c92cb86deb.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_3c214e17f825f86ff1a4a92d053c38da_31bf3856ad364e35_6.1.7601.22013_none_9672f27f1c58c054.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_3c7a5b9e973554381cddfcbd3a81d157_31bf3856ad364e35_6.1.7601.22013_none_1bba13868ab63256.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_4266f5c868e8951d26ebce4026c69737_31bf3856ad364e35_6.1.7601.22013_none_ed52de8bad505b56.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_47fe9daecc4f86a2fc26e3dcb1e605d6_31bf3856ad364e35_6.1.7601.22013_none_362ace0c60afffe3.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_5317e8c800557872d6f458e45d6429f8_31bf3856ad364e35_6.1.7601.22013_none_44d2f5a99da88b14.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_55f54f1d051b4fa26b780d9dd6ccb1b8_31bf3856ad364e35_6.1.7601.22013_none_2c7454131376b616.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_5b07c5ac82d43541e149c5e61ad86012_31bf3856ad364e35_6.1.7601.22013_none_d3adbd97b42b957c.manifest
File versionNot applicable
File size715
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_5bda9b3938888ff12bad94bfb56ffab2_31bf3856ad364e35_6.1.7601.22013_none_390542cd9f4ba9a3.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_63b7e971561113b44ee448fbb8602589_31bf3856ad364e35_6.1.7601.22013_none_68ae333796e11429.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_6d74bc6760be7453ebe8977cecc73f05_31bf3856ad364e35_6.1.7601.22013_none_4738307cc1ae4b9b.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_7613144ef42d70a58193783ebe54ba24_31bf3856ad364e35_6.1.7601.22013_none_f2fefe884045729d.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_78c60d80d5e139323ceaecb8b3f35cf0_31bf3856ad364e35_6.1.7601.22013_none_526a0a6392068170.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_8d70632dc312f9abf568188df97f569f_31bf3856ad364e35_6.1.7601.22013_none_d3eedd643d60f3b1.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_9f43674fe6934bcf8772129a340b7aa0_31bf3856ad364e35_6.1.7601.22013_none_2bd3423a685d9358.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_a05acda769d77f3711862e7fff8161e0_31bf3856ad364e35_6.1.7601.22013_none_0f312cb87ff5f838.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_a23660885e34270cac0bbece1cb3be67_31bf3856ad364e35_6.1.7601.22013_none_4fefb3f0689f8c1d.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_b7312b24591fab4de768162018554f4d_31bf3856ad364e35_6.1.7601.22013_none_407c2139f7184f07.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_cb61dc4ee152f6b0363bf594702d59e2_31bf3856ad364e35_6.1.7601.22013_none_94a499b485cb34c7.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_d933420795e9af4b9a04e34d4b41e709_31bf3856ad364e35_6.1.7601.22013_none_7d72648a0458d313.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_da6347a6207cb5c91aa841414a0b30cc_31bf3856ad364e35_6.1.7601.22013_none_ba879a43d9b580dc.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_e0a4b0f09d3ebe9dadb8e7bcf0c63ced_31bf3856ad364e35_6.1.7601.22013_none_4ea2253d11b9a1fd.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_ec9cc1f33ad1e787543cc5a03ce4a8c1_31bf3856ad364e35_6.1.7601.22013_none_a483f33e4b8e25ff.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_ed139fec5505af4302779fc602553793_31bf3856ad364e35_6.1.7601.22013_none_ef839e51fda30e89.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_ee8af51d35caf910fc894eb41750602e_31bf3856ad364e35_6.1.7601.22013_none_4cfdec2aa078b55a.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_f27382ea8671d74be85a038a8590e898_31bf3856ad364e35_6.1.7601.22013_none_3b4aa1fefa02c418.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_f5b2ce0b9608f8ca56629d9c667441d8_31bf3856ad364e35_6.1.7601.22013_none_a9ebb8a110cf877a.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_fe64861d115b002fdd55a83e2fb40aa4_31bf3856ad364e35_6.1.7601.22013_none_e1e06704eb603890.manifest
File versionNot applicable
File size723
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22013_none_1b1e2255cf8fa2e8.manifest
File versionNot applicable
File size6,668
Date (UTC)07-Jun-2012
Time (UTC)06:53
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_0c33530a7b8ef3b696e1dd604917d70a_31bf3856ad364e35_6.1.7601.22013_none_26ca9d4fdc10db2b.manifest
File versionNot applicable
File size721
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_0ece88f6d08998064944fa31be2f3d48_31bf3856ad364e35_6.1.7601.22013_none_b6247a750c45e44f.manifest
File versionNot applicable
File size721
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_0f2fa8749fadedc12fa52acb52bcdfd4_31bf3856ad364e35_6.1.7601.22013_none_401dea15fbc43f45.manifest
File versionNot applicable
File size721
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_2c5179d0901b28a0b8096c7ff8794d3f_31bf3856ad364e35_6.1.7601.22013_none_709d749485f5e786.manifest
File versionNot applicable
File size721
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_5d327321aaaa68ec3a6ce401aa985164_31bf3856ad364e35_6.1.7601.22013_none_ce5d56e870e6b151.manifest
File versionNot applicable
File size721
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_becd8ad942d6aacf6627b95c5363b9d3_31bf3856ad364e35_6.1.7601.22013_none_d48d69a117babb5c.manifest
File versionNot applicable
File size721
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_c8d0ba87d85cdedf6b906271225f95b3_31bf3856ad364e35_6.1.7601.22013_none_7a383d307e90fa69.manifest
File versionNot applicable
File size713
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_db04546d015b1f24c2cf0736f10873b2_31bf3856ad364e35_6.1.7601.22013_none_deca4dbb98f71469.manifest
File versionNot applicable
File size721
Date (UTC)07-Jun-2012
Time (UTC)18:01
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22013_none_bf012ac817303aae.manifest
File versionNot applicable
File size6,666
Date (UTC)07-Jun-2012
Time (UTC)05:58
PlatformNot applicable

Applies to
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2720218
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support