Consider the following scenario. You try to print a webpage to a network printer in Windows Internet Explorer 9. The webpage has a URL that contains more than 255 characters. In this scenario, the webpage may not print.Note
Although this problem does not always occur, it may occur if the network printer uses a special print driver.
This problem occurs because Internet Explorer uses the URL of the webpage to generate the name of the print job that is passed to the printer.
In Internet Explorer 8, the name of the print job is trimmed to 64 characters before it is submitted for printing. However, in Internet Explorer 9, the name of the print job is not trimmed. It is up to the printing subsystem and its drivers to handle the print jobs.Note
Some print drivers cannot handle print jobs whose names contain more than 255 or 261 characters.
To resolve this problem, install the update that is described in this section.
Security update information
To resolve this problem, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website:
For more technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:Note
This update was first included in security update 2722913.
For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
MS12-052: Cumulative Security Update for Internet Explorer: August 14, 2012
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates