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Article ID: 2728998 - Last Review: September 18, 2012 - Revision: 5.0

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Summary

This article describes the update for Office Communications Server 2007 R2, Group Chat server that is dated September 2012.

INTRODUCTION

Issues that this update package fixes

This update package fixes the following issues:
  • 2711263   (http://support.microsoft.com/kb/2711263 / ) Delay when you try to add a member to a Group Chat room by using Office Communications Server 2007 R2, Group Chat Administrator Tool
  • 2711265   (http://support.microsoft.com/kb/2711265 / ) A user cannot use a Group Chat client to connect to a Group Chat server in an Office Communications Server 2007 R2 environment that contains a resource forest and a trusted account forest

Resolution

Update package information

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the MgcServer.msp package now. (http://www.microsoft.com/en-us/download/details.aspx?id=30404)
Release Date: September 2012

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running the following services:
  • Office Communications Server 2007 R2, Group Chat Server - Lookup service / Channel service
  • Office Communications Server 2007 R2, Group Chat Server Compliance Server - Compliance service

Restart requirement

You may have to restart the computer after you apply this update package.

Replacement information

This update replaces the following update:
2647090  (http://support.microsoft.com/kb/2647090/ ) Description of the cumulative update for Office Communications Server 2007 R2 Group Chat server: January, 2012

Registry information

To use one of the updates in this package, you do not have to make any changes to the registry.

Update installation information

How to install this update on the Office Communications Server R2, Group Chat server
To install this update on the Office Communications Server R2, Group Chat server, follow these steps:
  1. Make sure that the Office Communications Server 2007 R2, Group Chat features are installed, configured, and functioning correctly. The Office Communications Server 2007 R2, Group Chat servers include the Channel server, the Lookup server, and the Compliance server.
  2. Stop the currently running Channel service and Lookup service.
  3. Apply this update by running the MgcServer.msp package on all the computers that have the Group Chat server role installed.
  4. On the Group Chat server, open the Server Configuration tool. To do this, use one of the following methods:
    • Click Start, click All Programs, and then click Server Config Tool under Administrative Tools.
    • At a command prompt, type the following command, and then press Enter:
      <Drive letter>:\Program Files\Microsoft Office Communications Server 2007 R2\Group Chat Server\ServerConfigTool.exe
  5. Click Yes when you receive the following message:
    The Group Chat servers installed on this computer require an upgrade to QFE1. You must have read/write permission to the server's configuration files to complete this task.
    Then, the Server Configuration tool upgrades the existing Group Chat database schema. Additionally, the Server Configuration tool changes the server's configuration files to reflect these changes.

    Note You must shut down all Group Chat servers before you perform this operation.
  6. Restart the Channel service and the Lookup service, and then restart the Compliance Server.
How to add a new server into an existing pool after you install this update
Only the MSI update (.msp) files are released in the update package. The update package does not include a complete installer. After you have run this update on all Office Communications Server 2007 R2, Group Chat servers, follow these steps to add another Group Chat server to the existing pool:
  1. Set up the Office Communications Server 2007 R2, Group Chat server (Channel server and Lookup server) on a new database by using the same service accounts that the existing pool uses.
  2. Upgrade to the new Office Communications Server 2007 R2, Group Chat installation.
  3. Stop the Channel service and the Lookup service.
  4. Run the following command to reconfigure the new servers to point to the Group Chat database pool.
    <Drive letter>:\Program Files\Microsoft Office Communications Server 2007 R2\Group Chat Server\ServerConfigTool.exe /i
    Note All services start automatically after you reconfigure the servers.

Removal information

After you apply this update, it cannot be uninstalled. If you uninstall this update, the Channel service and the Lookup service will not start, and the following error will be logged in the event log:
Event ID 6407
Description : The Server is not compatible with the database at server=<yoursqlservername>;Database=<databasename>;Integrated Security=SSPI

File information

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to resolve the issues that are listed in this article.

The global version of this update package uses a Microsoft Windows Installer package to install the update package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
File_channelserver.dll3.5.6907.244396,0648/31/1210:15x86
File_channelservice.exe3.5.6907.200137,0568/31/1210:15x86
File_clientcommon.dll3.5.6907.2651,395,3128/31/1210:15x86
File_compliance.dll3.5.6907.206190,2968/31/1210:15x86
File_complianceservice.exe3.5.6907.206178,0248/31/1210:15x86
File_endpoint.dll3.5.6907.2651,010,2808/31/1210:15x86
File_endpoint.ws.dll3.5.6907.2651,010,2808/31/1210:15x86
File_filerepository.dll3.5.6907.41128,8568/31/1210:15x86
File_interop.lctaskhandler.dll3.5.6907.4115,7288/31/1210:15x86
File_lcmanagedtaskhandler.dll3.5.6907.411,062,7528/31/1210:15x86
File_lookupservice.exe3.5.6907.244162,5928/31/1210:15x86
File_mgccommon.dll3.5.6907.255363,0888/31/1210:15x86
File_mgccommon.ws.dll3.5.6907.255363,0888/31/1210:15x86
File_mgcres.dll3.5.6907.4123,3688/31/1210:15x64
File_mgcserverperf.dll3.5.6907.4141,8088/31/1210:15x64
File_mgcserverperf.ws.dll3.5.6907.4141,8088/31/1210:15x64
File_mgcwebservice.dll3.5.6907.41165,7128/31/1210:15x86
File_protocols.dll3.5.6907.255387,6648/31/1210:15x86
File_protocols.ws.dll3.5.6907.255387,6648/31/1210:15x86
File_servercommon.dll3.5.6907.244744,2248/31/1210:15x86
File_servercommon.ws.dll3.5.6907.244744,2248/31/1210:15x86
File_serverconfigtool.exe3.5.6907.2651,079,9288/31/1210:15x86
File_warsawtransport.dll3.5.6907.206337,7688/31/1210:15x86

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Microsoft Office Communications Server 2007 R2 Group Chat server
Keywords: 
kbqfe kbfix kbexpertisebeginner kbsurveynew atdownload KB2728998
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