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Article ID: 2736598 - Last Review: July 25, 2012 - Revision: 1.0

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Symptoms

When you start Windows 8, you don’t see the Microsoft Internet Explorer tile on the Start screen, even though you might still see the Internet Explorer icon on the Task bar.

Cause

This problem can occur because the Internet Explorer icon is no longer pinned to the Start screen. This problem can also occur if the computer experienced an unexpected shutdown during the installation of Windows 8.

Resolution

To resolve this problem, try the following methods.

Method 1

  1. Go to the Start screen.
  2. Type Internet Explorer.
  3. Right-click the Internet Explorer icon on the left side of the screen.
  4. At the bottom of the screen, click the Pin to Start button if it is available.
If you do not see an Internet Explorer icon on the left side of the screen after step 2, try the next method.

Method 2

If Method 1 did not restore the Internet Explorer tile, follow these steps:
  1. Go to the Start screen.
  2. Type cmd.
  3. Click the cmd.exe icon on the left side of the screen to open a Command Prompt window.

    Important Do not select the option to run the program as an administrator.
  4. At the command prompt, enter the following command:
    C:\Windows\System32\ie4uinit.exe -UserIconConfig
  5. Press Enter.
To test whether either of these methods has resolved the problem, go to the Start screen. You should now see the Internet Explorer tile on the Start screen.

More information

To control how you want to start Internet Explorer from the Start screen, go to the following Internet Explorer Team Blog article:
Launch Options for Internet Explorer 10 on Windows 8 (http://blogs.msdn.com/b/ie/archive/2012/03/26/launch-options-for-internet-explorer-10-on-windows-8.aspx)
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