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Article ID: 2738013 - Last Review: September 3, 2013 - Revision: 5.0

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INTRODUCTION

Microsoft has released an update for Microsoft Outlook 2013. This update provides the latest fixes for the 32-bit and 64-bit editions of Outlook 2013. Additionally, this update contains stability and performance improvements.

Issues that this update fixes

  • After you synchronize an Outlook.com account with Outlook 2013, email messages that you receive in the Outlook.com account are displayed in duplicate in Outlook 2013. Additionally, when you delete the duplicate email messages in Outlook 2013, the original email messages are deleted in the Outlook.com account.
  • Consider the following scenario:
    • You synchronize an Outlook.com account with Outlook 2013.
    • You select a kind of encoding other than UTF-8 (such as Japanese (EUC)) in the Preferred encoding for outgoing messages option in Outlook 2013.
    • You create an item such as a contact, appointment, or task in Outlook 2013.
    • You type some characters that do not use UTF-8 encoding in the item.
    • You save the item, and then you open the item in an Outlook.com account.
    In this situation, the content of the item is not displayed correctly.

    Note Outlook uses Microsoft Word as the message editor for Outlook items. To resolve this issue, you must also apply update 2768007  (http://support.microsoft.com/kb/2768007/ ) in Word.
  • When you use Microsoft Exchange ActiveSync (EAS) in Outlook 2013 to access an Outlook.com account, email messages that contain non-ASCII characters are not displayed correctly.

Resolution

Update details

This update does not replace any previously released update.

How to obtain and install the update

Note This update applies to Office 2013 MSI installations only. This update does not apply to click-to-run installations.

To identify the installation version of Office 2013, follow these steps:
  1. Start an Office 2013 application, such as Microsoft Word 2013.
  2. On the File menu, click Account.
  3. If Office 2013 was installed by using Click-to-Run, an "Update Options" item is displayed. For an MSI installation, the "Update Options" item is not displayed.
The following files are available for download from the Microsoft Download Center:


32-bit

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Download
Download the 32-bit update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=6be852f5-678b-4070-83bb-a838f106651d)

64-bit

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Download
Download the 64-bit update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=fc8931ef-fc85-41b8-ad52-6b6f37a32488)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

How to determine whether the update is installed

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This update contains the files that are listed in the following tables.
32-bit
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File nameFile versionFile sizeDateTime
Cnfnot32.exe15.0.4454.1000152,65612-Mar-1314:01
Contab32.dll15.0.4481.1000134,23212-Mar-1314:01
Dlgsetp.dll15.0.4481.100093,77612-Mar-1314:01
Emsmdb32.dll15.0.4481.10001,859,24812-Mar-1314:01
Envelope.dll15.0.4481.1508160,96815-Mar-133:53
Exsec32.dll15.0.4481.1000307,76012-Mar-1314:01
Intldate.dll15.0.4466.100080,48012-Mar-1314:02
Mapiph.dll15.0.4481.1000282,76812-Mar-1314:01
Mimedir.dll15.0.4466.1000393,29612-Mar-1314:01
Mspst32.dll15.0.4481.10001,623,72012-Mar-1314:01
Oladd.fae15.0.4454.100097,42412-Mar-1314:01
Olappt.fae15.0.4454.100091,28812-Mar-1314:01
Oljrnl.fae15.0.4454.100052,35212-Mar-1314:01
Olmail.fae15.0.4454.100047,22412-Mar-1314:01
Olmapi32.dll15.0.4481.10003,825,76012-Mar-1314:01
Olnote.fae15.0.4454.100040,05612-Mar-1314:01
Oltask.fae15.0.4454.100084,61612-Mar-1314:01
Omsmain.dll15.0.4481.1501751,72812-Mar-1314:01
Omsxp32.dll15.0.4481.1501246,38412-Mar-1314:01
Outlctl.dll15.0.4454.1000125,00812-Mar-1314:01
Outlmime.dll15.0.4481.1000532,58412-Mar-1314:01
Outlook.exe15.0.4481.150818,343,06415-Mar-133:53
Outlph.dll15.0.4481.1000312,44012-Mar-1314:01
Outlrpc.dll15.0.4454.100030,77612-Mar-1314:01
Outlvbs.dll15.0.4454.100057,42412-Mar-1314:01
Pstprx32.dll15.0.4481.15081,155,76015-Mar-133:53
Recall.dll15.0.4454.100043,08812-Mar-1314:01
Rm.dll15.0.4481.100075,86412-Mar-1314:01
Scanpst.exe15.0.4454.100040,06412-Mar-1314:01
Scnpst32.dll15.0.4481.1000453,76812-Mar-1314:01
Scnpst64.dll15.0.4481.1000465,57612-Mar-1314:01
Scnpst64c.dll15.0.4481.1000666,79212-Mar-1314:01
Sendto.dll15.0.4454.100023,65612-Mar-1314:01
Transmgr.dll15.0.4454.1000112,24012-Mar-1314:01

64-bit
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File nameFile versionFile sizeDateTime
Cnfnot32.exe15.0.4454.1000226,88012-Mar-1314:01
Contab32.dll15.0.4481.1000181,35212-Mar-1314:02
Dlgsetp.dll15.0.4481.1000129,61612-Mar-1314:01
Emsmdb32.dll15.0.4481.10002,504,35212-Mar-1314:01
Envelope.dll15.0.4481.1508220,36015-Mar-134:09
Exsec32.dll15.0.4454.1000420,92812-Mar-1314:01
Intldate.dll15.0.4466.100096,35212-Mar-1314:02
Mapiph.dll15.0.4481.1000413,32812-Mar-1314:01
Mimedir.dll15.0.4454.1000542,27212-Mar-1314:01
Mspst32.dll15.0.4481.10002,088,60012-Mar-1314:01
Oladd.fae15.0.4454.1000131,72812-Mar-1314:01
Olappt.fae15.0.4454.1000121,99212-Mar-1314:01
Oljrnl.fae15.0.4454.100072,83212-Mar-1314:01
Olmail.fae15.0.4454.100064,13612-Mar-1314:01
Olmapi32.dll15.0.4481.10005,255,79212-Mar-1314:01
Olnote.fae15.0.4454.100054,39212-Mar-1314:01
Oltask.fae15.0.4454.1000113,80012-Mar-1314:01
Omsmain.dll15.0.4481.15011,060,46412-Mar-1314:02
Omsxp32.dll15.0.4481.1000353,39212-Mar-1314:02
Outlctl.dll15.0.4454.1000170,57612-Mar-1314:01
Outlmime.dll15.0.4481.1000728,68012-Mar-1314:01
Outlook.exe15.0.4481.150826,357,41615-Mar-134:09
Outlph.dll15.0.4481.1000371,32012-Mar-1314:01
Outlrpc.dll15.0.4454.100038,98412-Mar-1314:01
Outlvbs.dll15.0.4454.100074,32012-Mar-1314:02
Pstprx32.dll15.0.4481.15081,811,12015-Mar-134:09
Recall.dll15.0.4454.100060,51212-Mar-1314:01
Rm.dll15.0.4481.100096,84012-Mar-1314:01
Scanpst.exe15.0.4454.100046,72012-Mar-1314:01
Scnpst32.dll15.0.4481.1000572,57612-Mar-1314:01
Scnpst64.dll15.0.4481.1000574,09612-Mar-1314:01
Scnpst64c.dll15.0.4481.1000773,78412-Mar-1314:01
Sendto.dll15.0.4454.100027,21612-Mar-1314:01
Transmgr.dll15.0.4454.1000142,43212-Mar-1314:01

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How to uninstall this update

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Windows 8
  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
  3. In the list of updates, locate and then tap or click update 2738013, and then tap or click Uninstall.


Windows 7
  1. Click Start, and then click Run.
  2. Type Appwiz.cpl, and then click OK.
  3. Click View installed updates.
  4. In the list of updates, locate and then click update 2738013, and then click Uninstall.
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The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:
IT support and resources for Microsoft Office (http://technet.microsoft.com/en-us/office/default.aspx)

Applies to
  • Microsoft Outlook 2013
Keywords: 
kbsurveynew atdownload kbexpertisebeginner KB2738013
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