DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2743766 - Last Review: October 31, 2014 - Revision: 4.0

Symptoms

When you have access to multiple shared Calendar folders, you cannot open one or more of the shared Calendar folders in Microsoft Outlook for Mac for Office 365 or Outlook for Mac 2011.

Cause

In Outlook for Mac for Office 365 and Outlook for Mac 2011, you cannot open a shared Calendar folder that is not a sub-calendar of the user's shared default Calendar folder.

For example, a user shares the following Calendar folders with you: 
  • Calendar
  • Second Calendar
  • Third Calendar

Collapse this imageExpand this image
Third Calendar Snapshot



In this example, the "Second Calendar" folder is a sub-calendar of the user's shared default "Calendar" folder. Therefore, you can open the "Second Calendar" folder in Outlook for Mac. However, the "Third Calendar" folder is not a sub-calendar under the default "Calendar" folder. Therefore, you cannot open this folder in Outlook for Mac.

Resolution

To resolve this issue, have the calendar owner create all shared calendars under the default "Calendar" folder.


Applies to
  • Microsoft Outlook for Mac 2011
  • Outlook for Mac for Office 365
Keywords: 
KB2743766
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support