When you use Microsoft System Center Operations Manager to monitor a computer that is running Microsoft BizTalk Server 2009 and BizTalk Server 2010, BizTalk Server experiences slow performance.Note
When this issue occurs, you may experience the following issues:
- You cannot log on to the computer.
- You cannot start BizTalk Administration Console.
- A Service Host process (Svchost.exe) consumes a large amount of memory.
This issue occurs because of deadlocks that occur when BizTalk threads run BizTalk Windows Management Instrumentation (WMI) queries. Therefore, the Svchost.exe process that hosts the WMI service (Winmgmt) may eventually create thousands of threads.
Cumulative update information
BizTalk Server 2009
The hotfix that resolves this issue is included in cumulative update package 7 for BizTalk Server 2009.
For more information about how to obtain the cumulative update package, see Cumulative update package 7 for BizTalk Server 2009
BizTalk Server 2010
The fix that resolves this issue is included in cumulative update package 6 for BizTalk Server 2010.
For more information about how to obtain the cumulative update package, see Cumulative update package 6 for BizTalk Server 2010
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
To work around the issue, restart the server periodically.
For more information about a similar issue that is fixed in cumulative update package 5 for BizTalk 2009, see FIX: Applications stop responding or crash when System Center Operations Manager monitors BizTalk Server applications
For information about the service packs and cumulative update list for BizTalk Server, see Service pack and cumulative update list for BizTalk Server
For more information about BizTalk hotfixes and service packs support, see Information about BizTalk hotfixes and service pack support