DetailPage-MSS-KB

Microsoft small business knowledge base

Article ID: 2750487 - Last Review: October 15, 2012 - Revision: 3.0

Symptoms

Javascripts used by System Center Operations Manager 2007 Management Packs for monitoring fail to execute on a specific agent and the following error is generated:

CScript Error: Can't find script engine "JScript" for script "C:\Program Files\System Center Operations Manager 2007\Health Service State\Monitoring Host Temporary Files 8\1596\DiscoverHealthServiceCommunicationRelationships.js".

Cause

This can occur if there are incorrect permissions applied to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb58}\InprocServer32

Resolution

To resolve this issue, edit the permissions on the registry key mentioned above and make sure they are as follows:

SYSTEM (READ ACCESS)
Administrators(Localsystem\administrators) (READ ACCESS)
Users (Localsystem\users) (READ ACCESS)
TrustedInstaller (Full control ACCESS)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

Applies to
  • Microsoft System Center Operations Manager 2007
  • Microsoft System Center Operations Manager 2007 Service Pack 1
  • Microsoft System Center Operations Manager 2007 R2
  • Microsoft System Center 2012 Operations Manager
Keywords: 
KB2750487
Share
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support