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Article ID: 2767860 - Last Review: April 18, 2013 - Revision: 3.0

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INTRODUCTION

Microsoft has released an update for Microsoft Office 2013. This update provides the latest fixes for 32-bit and 64-bit editions of Office 2013. Additionally, this update contains stability and performance improvements.

Issues that this update fixes

  • Assume that you add some Hindi characters to a notebook by using Microsoft OneNote Web App. When you use Microsoft OneNote 2013 to open the notebook, the Hindi characters are displayed incorrectly.
  • When an Office 2013 Click-to-Run installation fails on a client computer, the telemetry data report does not contain information about the failed installation.


Resolution

Installation details

How to obtain and install the update

Note This update applies to Office 2013 MSI installations only. This update does not apply to click-to-run installations.

To identify the installation version of Office 2013, follow these steps:
  1. Start an Office 2013 application, such as Microsoft Word 2013.
  2. On the File menu, click Account.
  3. If Office 2013 was installed by using Click-to-Run, an "Update Options" item is displayed. For an MSI installation, the "Update Options" item is not displayed.
The following files are available for download from the Microsoft Download Center:
32-bit
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Download
Download the 32-bit update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=2a8029fb-eb60-46d1-b1b6-17c0d9702351)
64-bit

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Download
Download the 64-bit update package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=0d3f0f1f-33ab-4d3e-b8a9-c9d054b965f9)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

How to determine whether the update is installed

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This update contains the files that are listed in the following tables:

32-bit
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File nameFile versionFile sizeDateTime
Riched20.dll15.0.4481.15031,617,4807-Feb-1321:23

64-bit
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File nameFile versionFile sizeDateTime
Riched20.dll15.0.4481.15032,223,6887-Feb-1321:28


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How to uninstall this update

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Windows 8

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
  3. In the list of updates, locate and then tap or click update 2767860, and then tap or click Uninstall.


Windows 7
  1. Click Start, and then click Run.
  2. Type Appwiz.cpl, and then click OK.
  3. Click View installed updates.
  4. In the list of updates, locate and then click update 2767860, and then click Uninstall.

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The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:
IT support and resources for Microsoft Office (http://technet.microsoft.com/en-us/office/default.aspx)

Applies to
  • Microsoft Office Home and Business 2013
  • Microsoft Office Home and Student 2013
  • Microsoft Office Professional 2013
  • Microsoft Office Professional Plus 2013
  • Microsoft Office Standard 2013
Keywords: 
atdownload kbsurveynew kbexpertisebeginner KB2767860
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