Microsoft small business knowledge base

Article ID: 2767865 - Last Review: February 20, 2015 - Revision: 5.1


Microsoft has released an update for Microsoft OneDrive for Business 2013. This update provides the latest fixes for 32-bit and 64-bit editions of OneDrive for Business 2013. Additionally, this update contains stability and performance improvements.

Issues that this update fixes

  • Assume that you synchronize an Office document between a local disk and OneDrive for Business. You try to open the local document in an Office desktop application over a slow Internet connection. In this situation, the document takes longer than expected to open.


Update details

This update does not replace any previously released update.

How to obtain and install the update

Note This update applies to Office 2013 MSI installations only. This update does not apply to click-to-run installations.

To identify the installation version of Office 2013, follow these steps:
  1. Start an Office 2013 application, such as Microsoft Word 2013.
  2. On the File menu, click Account.
  3. If Office 2013 was installed by using Click-to-Run, an "Update Options" item is displayed. For an MSI installation, the "Update Options" item is not displayed.
The following file is available for download from the Microsoft Download Center:
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Download the 32-bit update package now. (

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Download the 64-bit update package now. (

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  ( ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Note If OneDrive for Business was running when you applied the update, OneDrive for Business will have to be restarted for the update to take effect.

How to determine whether the update is installed

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This update contains the file that is listed in the following table:

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File nameFile versionFile sizeDateTime

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File nameFile versionFile sizeDateTime

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How to uninstall this update

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Windows 8

  1. Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, move the cursor to the lower-right corner of the screen, and then click Search.
  2. Type windows update, and then tap or click Settings. Next, tap or click View installed updates in the search results.
  3. From the list of updates, locate and then tap or click update 2767865, and then tap or click Uninstall.

Windows 7
  1. Click Start, and then click Run.
  2. Type Appwiz.cpl, and then click OK.
  3. Click View installed updates.
  4. From the list of updates, locate and then click update 2767865, and then click Uninstall.

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The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website:
IT support and resources for Microsoft Office (

Applies to
  • OneDrive for Business
kbsurveynew kbexpertisebeginner atdownload KB2767865
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