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Article ID: 2787534 - Last Review: April 9, 2013 - Revision: 2.0

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Symptoms

Assume that you have a computer that is running Windows 8 or Windows Server 2012. You run an application that uses the Win32_VideoController Windows Management Instrumentation (WMI) class to collect and configure display settings on the computer. In this situation, null values are returned for the CurrentBitsPerPixel, CurrentHorizontalResolution, and CurrentNumberOfColors properties. Additionally, null values are returned for other current configurations.

Cause

This issue occurs because the device interface classes that are enumerated by the GUID_DISPLAY_DEVICE_ARRIVAL device interface class do not match the device interface classes that are passed by WMI.

Resolution

Cumulative Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 cumulative update 2822241. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2822241  (http://support.microsoft.com/kb/2822241/ ) Windows 8 and Windows Server 2012 cumulative update: April 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
Keywords: 
kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2787534
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