Microsoft small business knowledge base

Article ID: 2793274 - Last Review: February 18, 2013 - Revision: 3.0


This article introduces a new option that adds a PermanentlyDeleteDisabled parameter to the Set-OrganizationConfig cmdlet. The parameter enables users to disable the PermanentlyDelete retention action that permanently deletes message items in a Microsoft Exchange Server 2010 organization.

Note The PermanentlyDelete retention action permanently deletes a message from a mailbox. A message that is permanently deleted cannot be recovered by using the Recoverable Items folder. Additionally, permanently deleted messages are not returned by a Discovery search, unless litigation hold or single item recovery is enabled for the mailbox.


To resolve this issue, install the following update rollup:
2746164  ( ) Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2
After you apply the update rollup, you can run the following command to disable the PermanentlyDelete retention action in an Exchange Server 2010 organization:
Set-OrganizationConfig [-Identity OrganizationName] -PermanentlyDeleteDisabled $true

  • By default, the PermanentlyDeleteDisabled parameter is set to false. Therefore, the PermanentlyDelete retention action is enabled.
  • If the PermanentlyDeleteDisabled parameter is set to true, the PermanentlyDelete retention action is disabled. This setting does not change any other retention policies. This setting only blocks the permanent delete action from being executed.  

More information

For more information about the Set-OrganizationConfig cmdlet, go to the following Microsoft website:
General information about the Set-OrganizationConfig cmdlet (
For more information about the retention tags and retention policies, go to the following Microsoft website:
Understanding retention tags and retention policies (

Applies to
  • Microsoft Exchange Server 2010 Service Pack 2, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
kbqfe kbfix kbsurveynew kbexpertiseinter KB2793274
Additional support options
Ask The Microsoft Small Business Support Community
Contact Microsoft Small Business Support
Find Microsoft Small Business Support Certified Partner
Find a Microsoft Store For In-Person Small Business Support