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Article ID: 2800095 - Last Review: April 8, 2014 - Revision: 3.0

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Symptoms

Assume that you plug in a USB-ICCD-compliant smart card device into a computer that is running Windows 8, Windows Server 2012, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1. In this situation, the Wudfhost.exe process crashes and the smart card interface is not available.

Cause

For Windows 8 and Windows Server 2012, this issue occurs because the USB bulk pipe of the device is not checked by the computer.

For Windows 7 and Windows Server 2008 R2, this issue occurs because the asynchronous reader does not behave as required and causes stack overflow. The stack overflow is caused by an asynchronous read starting from the same thread as the previous one in the completion routine of the previous asynchronous read.

Resolution

Update information for Windows 7 and Windows Server 2008 R2

Windows Update

This update is available from Windows Update (http://update.microsoft.com/) .

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
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Operating systemUpdate
All supported x64-based versions of Windows Server 2008 R2
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Download
Download the package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=b8d589ad-6763-4cd9-a2bc-549054e5bde8)
All supported x64-based versions of Windows 7
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Download
Download the package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=183e8593-d69e-4448-8aad-22e4fa3bf900)
All supported IA64-based versions of Windows Server 2008 R2
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Download
Download the package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=d9b55129-7feb-4208-ad90-7bfd65858e74)
All supported x86-based versions of Windows 7
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Download
Download the package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=92e5618a-3276-42c3-ab7b-0c6fb23d352a)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information for Windows 8, Windows Server 2012, Windows 7, and Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 8
  • Windows Server 2012
  • Windows 7 SP1
  • Windows Server 2008 R2 SP1
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932  (http://support.microsoft.com/kb/976932/ ) Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

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The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8 and Windows Server 2012 file information notes
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Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.2.920 0.20 xxxWindows 8 and Windows Server 2012RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately (http://bemis/203/_layouts/ArticlePages/DisplayArticlePage.aspx?List=27d133d4%2D10ab%2D4795%2Dbb81%2D092dfe8c7866&ID=373715#Manifests1) in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
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File nameFile versionFile sizeDateTimePlatform
Wudfusbcciddriver.dll6.2.9200.2059989,08805-Jan-201301:35x86
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For all supported x64-based versions of Windows 8 and of Windows Server 2012
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File nameFile versionFile sizeDateTimePlatform
Wudfusbcciddriver.dll6.2.9200.20599102,91205-Jan-201301:24x64
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Windows 7 and Windows Server 2008 R2 file information notes
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Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
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    VersionProductSR_LevelService branch
    6.1.760 1.18 xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1.22 xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and Windows Server 2008 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
Wudfusbcciddriver.dll6.1.7601.1838196,76829-Jan-201402:07x86
Wudfusbcciddriver.dll6.1.7601.2258496,76829-Jan-201402:05x86
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For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Wudfusbcciddriver.dll6.1.7601.18381116,73629-Jan-201402:32x64
Wudfusbcciddriver.dll6.1.7601.22584116,73629-Jan-201402:34x64
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For all supported IA-64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Wudfusbcciddriver.dll6.1.7601.18381244,22429-Jan-201401:42IA-64
Wudfusbcciddriver.dll6.1.7601.22584244,22429-Jan-201401:48IA-64
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Additional file information for Windows 8 and Windows Server 2012

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Additional files for all supported x86-based versions of Windows 8
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File nameX86_wudfusbcciddriver.inf_31bf3856ad364e35_6.2.9200.20599_none_5fa88bc0ec3cbe78.manifest
File versionNot applicable
File size2,164
Date (UTC)05-Jan-2013
Time (UTC)02:32
PlatformNot applicable
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Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
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File nameAmd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.2.9200.20599_none_bbc72744a49a2fae.manifest
File versionNot applicable
File size2,168
Date (UTC)05-Jan-2013
Time (UTC)04:31
PlatformNot applicable
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Additional file information for Windows 7 and Windows Server 2008 R2

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Additional files for all supported x86-based versions of Windows 7
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File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,637
Date (UTC)29-Jan-2014
Time (UTC)07:35
PlatformNot applicable
File nameX86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_64324eae60327212.manifest
File versionNot applicable
File size2,147
Date (UTC)29-Jan-2014
Time (UTC)02:43
PlatformNot applicable
File nameX86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64beee3d794d5b08.manifest
File versionNot applicable
File size2,147
Date (UTC)29-Jan-2014
Time (UTC)02:34
PlatformNot applicable
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Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
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File propertyValue
File nameAmd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_c050ea32188fe348.manifest
File versionNot applicable
File size2,151
Date (UTC)29-Jan-2014
Time (UTC)03:07
PlatformNot applicable
File nameAmd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_c0dd89c131aacc3e.manifest
File versionNot applicable
File size2,151
Date (UTC)29-Jan-2014
Time (UTC)03:04
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,059
Date (UTC)29-Jan-2014
Time (UTC)07:35
PlatformNot applicable
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Additional files for all supported IA-64-based versions of Windows Server 2008 R2
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File propertyValue
File nameIa64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_6433f2a460307b0e.manifest
File versionNot applicable
File size2,149
Date (UTC)29-Jan-2014
Time (UTC)02:26
PlatformNot applicable
File nameIa64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64c09233794b6404.manifest
File versionNot applicable
File size2,149
Date (UTC)29-Jan-2014
Time (UTC)02:20
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,451
Date (UTC)29-Jan-2014
Time (UTC)07:35
PlatformNot applicable
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Applies to
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
  • Windows 7 Service Pack 1, when used with:
    • Windows 7 Enterprise
    • Windows 7 Home Basic
    • Windows 7 Home Premium
    • Windows 7 Professional
    • Windows 7 Starter
    • Windows 7 Ultimate
  • Windows Server 2008 R2 Service Pack 1, when used with:
    • Windows Server 2008 R2 Datacenter
    • Windows Server 2008 R2 Enterprise
    • Windows Server 2008 R2 Foundation
    • Windows Server 2008 R2 Standard
    • Windows Server 2008 R2 for Itanium-Based Systems
    • Windows Web Server 2008 R2
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced atdownload KB2800095
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