Microsoft small business knowledge base

Article ID: 281426 - Last Review: February 21, 2007 - Revision: 2.3

This article was previously published under Q281426


When you use the Msdmback.vbs script to back up a SharePoint Portal Server computer, you may receive the following error message:
Error: An error occurred during backup. See the event log for more details
ErrNo: 80070426
Desc: The service has not been started.
Source: MSSearch.Admin.1
In addition, the following event ID message may be logged in the Application event log:
Event ID: 3076
Type: Error
Source: Microsoft Search
Category: Gatherer

Description: An error occurred during backup of the application. You may be unable to restore from the backup image.
Context: SharePointPortalServer Application
Details: Service has not been started (0x80070426)


This issue can occur if any of the required services have not started.


To resolve this issue, ensure that the following services have started, and then restart the backup procedure:
  • Microsoft Search (MSSearch)
  • SharePoint Portal Server (Msdmserv)
  • Microsoft Exchange Information Store (MSExchangeIS)
  • Internet Information Services (IIS) Admin Service (IISAdmin)

  • Microsoft SharePoint Portal Server 2001
kbprb KB281426
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