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Article ID: 2820835 - Last Review: March 15, 2013 - Revision: 1.0

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Microsoft Dynamics CRM 2011 with Update Rollup 12 adds the functionality to synchronize the private property from Office Outlook appointments into Microsoft Dynamics CRM 2011.

In the Microsoft Dynamics CRM database, an ismapiprivate column to the activitypointer table to support the ismapiprivate functionality.

On the Microsoft Dynamics CRM for Outlook client side, a registry key must be used to determine if the private flag of an appointment (appointment, recurring appointment, service appointment) should be synced up to the corresponding Microsoft Dynamics CRM activity.

To enable this functionality:

1. Go to Start, click Run, and type regedit

2. Navigate to the HKEY_CURRENT_USER\Software\Microsoft\MSCRMClient registry location

3. Add a DWORD IsMapiPrivatePropertySupported with a value of 00000001

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use ( for other considerations.

Applies to
  • Microsoft Dynamics CRM 2011
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