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Article ID: 2823506 - Last Review: October 9, 2014 - Revision: 3.0

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Consider the following scenario:
  • You have a Windows 8 or Windows Server 2012-based computer that has high performance disks, and low performance processors or a single core CPU.
  • You put the computer into hibernate (S4).
  • You try to resume the computer from hibernate.
In this scenario, the computer crashes and you receive the following Stop error message:
STOP: 0x000000A0 (parameter1, parameter2, parameter3, parameter4)

  • This Stop error describes an INTERNAL_POWER_ERROR issue.
  • The parameters in this Stop error message vary, depending on the configuration of the computer.
  • Not all "Stop 0x000000A0" errors are caused by this issue.


Cumulative Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 cumulative update 2822241. For more information about how to obtain this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
2822241  ( ) Windows 8 and Windows Server 2012 cumulative update: April 2013

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  ( ) Description of the standard terminology that is used to describe Microsoft software updates

Applies to
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
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