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Article ID: 2828205 - Last Review: June 17, 2013 - Revision: 4.0

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Symptoms

When an instance of Microsoft SQL Server 2012, Microsoft SQL Server 2008 R2 or Microsoft SQL Server 2008 is shut down for some reason, SQL Server may freeze. Additionally, the following error message is logged in the Errorlog file:
<Date><Time> spid# Timeout occurred while waiting for latch: class 'SERVICE_BROKER_TRANSMISSION_WORKTABLE', id 0000000002F5D6C0, type 2, Task 0x0000000004D64E08 : 0, waittime 69600, flags 0x1a, owning task 0x000000032F422E08. Continuing to wait.

Notes
  • The issue will prevent SQL Server cluster failover.
  • This issue occurs only in rare circumstances.

Resolution

Cumulative update information

Cumulative update 8 for SQL Server 2012

The fix for this issue was first released in Cumulative Update 8. For more information about how to obtain this cumulative update package for SQL Server 2012, click the following article number to view the article in the Microsoft Knowledge Base:
2844205  (http://support.microsoft.com/kb/2844205/ ) Cumulative update package 8 for SQL Server 2012
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2692828  (http://support.microsoft.com/kb/2692828/ ) The SQL Server 2012 builds that were released after SQL Server 2012 was released

Cumulative update 7 for SQL Server 2008 R2 Service Pack 2 (SP2)

The fix for this issue was first released in Cumulative Update 7. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
2844090  (http://support.microsoft.com/kb/2844090/ ) Cumulative update package 7 for SQL Server 2008 R2 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 Service Pack 2 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2730301  (http://support.microsoft.com/kb/2730301/ ) The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 Service Pack 2 was released

Cumulative Update 4 for SQL Server 2012 SP1

The fix for this issue was first released in Cumulative Update 4. For more information about how to obtain this cumulative update package for SQL Server 2012 SP1, click the following article number to go to the article in the Microsoft Knowledge Base:
2833645  (http://support.microsoft.com/kb/2833645/ ) Cumulative update 4 for SQL Server 2012 SP1
Note Given that the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2012 SP1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to go to the article in the Microsoft Knowledge Base:
2772858  (http://support.microsoft.com/kb/2772858/ ) The SQL Server 2012 builds that were released after SQL Server 2012 Service Pack 1 was released

Cumulative update 11 for SQL Server 2008 Service Pack 3

The fix for this issue was first released in Cumulative Update 11. For more information about how to obtain this cumulative update package for SQL Server 2008 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:
2834048  (http://support.microsoft.com/kb/2834048/ ) Cumulative update package 11 for SQL Server 2008 Service Pack 3
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 Service Pack 3 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2629969  (http://support.microsoft.com/kb/2629969/ ) The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 3 was released

Cumulative Update 12 for SQL Server 2008 R2 Service Pack 1

The fix for this issue was first released in Cumulative Update 12. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
2828727  (http://support.microsoft.com/kb/2828727/ ) Cumulative update package 12 for SQL Server 2008 R2 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 Service Pack 1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2567616  (http://support.microsoft.com/kb/2567616/ ) The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 Service Pack 1 was released

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Applies to
  • Microsoft SQL Server 2008 R2 Datacenter
  • Microsoft SQL Server 2008 R2 Developer
  • Microsoft SQL Server 2008 R2 Enterprise
  • Microsoft SQL Server 2008 Developer
  • Microsoft SQL Server 2008 Enterprise
  • Microsoft SQL Server 2008 Express
  • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 Web
  • Microsoft SQL Server 2008 Workgroup
  • Microsoft SQL Server 2012 Developer
  • Microsoft SQL Server 2012 Enterprise
  • Microsoft SQL Server 2012 Express
  • Microsoft SQL Server 2012 Standard
  • Microsoft SQL Server 2012 Web
  • SQL Server 2012 Enterprise Core
Keywords: 
kbqfe kbfix kbexpertiseadvanced kbsurveynew KB2828205
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