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Article ID: 283397 - Last Review: December 24, 2014 - Revision: 1.0

This article has been archived. It is offered "as is" and will no longer be updated.

Symptoms

When you try to use Sony MovieShaker version 1.2 to open an .avi file after you upgrade a Sony VAIO PCV-LX800 computer from Windows Millennium Edition (Me) to Windows XP, you may receive the following error message:
This application cannot use this file as a clip.
This error message also appears after an upgrade to Windows XP on a Sony VAIO PCV-R553DS computer that runs Windows 98 Second Edition and has MovieShaker version 1.1 installed.

Cause

This behavior occurs because this version of Sony MovieShaker is not compatible with Windows XP.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

More information

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For more information about hardware and software vendor contact information, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

Applies to
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbnosurvey kbarchive kb3rdparty kbbug kberrmsg kbnofix KB283397
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