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Article ID: 283397 - Last Review: May 22, 2002 - Revision: 1.3

This article was previously published under Q283397

SYMPTOMS

When you try to use Sony MovieShaker version 1.2 to open an .avi file after you upgrade a Sony VAIO PCV-LX800 computer from Windows Millennium Edition (Me) to Windows XP, you may receive the following error message:
This application cannot use this file as a clip.
This error message also appears after an upgrade to Windows XP on a Sony VAIO PCV-R553DS computer that runs Windows 98 Second Edition and has MovieShaker version 1.1 installed.

CAUSE

This behavior occurs because this version of Sony MovieShaker is not compatible with Windows XP.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For more information about hardware and software vendor contact information, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)

APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kb3rdparty kbbug kberrmsg kbnofix KB283397
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