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Article ID: 2834769 - Last Review: April 10, 2013 - Revision: 1.0

Symptoms

You get the following error message when trying to register the Operations Manager Data Source against the Service Manager Data Warehouse:

Error:
Data source registration failed. User does not have permission to perform this action. User or role '<userName>' does not exist in this database. Cannot alter the role '<userName>', because it does not exist or you do not have permission.

Cause

This can occur if the console or PowerShell user doing the registration does not have system administrator permissions on the Operations Manager database.

Resolution

To resolve this issue, provide system administrator permissions on the Operations Manager database for the account being used to register the Operations Manager Data Source.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use (http://go.microsoft.com/fwlink/?LinkId=151500) for other considerations.

Applies to
  • Microsoft System Center 2012 Service Manager
  • Microsoft System Center 2012 Service Manager Service Pack 1
  • Microsoft System Center 2012 Operations Manager
  • Microsoft System Center 2012 Operations Manager Service Pack 1
Keywords: 
KB2834769
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