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Article ID: 2844022 - Last Review: March 4, 2015 - Revision: 3.0


This article describes general troubleshooting steps to take when investigating replication issues with Microsoft User Experience Virtualization (UE-V). 

Common scenarios include:

  • Settings replicate from one machine to the Settings Storage Path but not from a second machine.
  • Settings have replicated to the Settings Storage Path in the past, but are no longer either uploading or downloading correctly.
  • Settings for some applications replicate, but not for other applications.

In general, it is recommended to test settings on at least two separate client computers and optionally two user accounts (computerA and computer, userA and userB in the example below).  It is also recommended to investigate using a reference application such as Notepad for testing.  Most commonly, issues will fall in to one of 4 broad scenarios:

  • If settings replicate for UserA but not from UserB on the same computer, the problem lies with UserB.
  • If settings replicate for neither UserA nor UserB on computerA, but do successfully replicate for both users on computerB, the problem is with computerA.
  • If settings do not replicate for either user on either computer, the problem most likely resides in the server hosting the Settings Store Path, or in an infrastructure issue
  • If settings replicate for UserA for some applications but not others, the problem most likely resides in the configuration of the problem application's template

Depending on the scenario you are troubleshooting, use the steps below to further investigate the user(s), computer(s), or application template(s) experiencing the issue.

More Information

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use ( for other considerations.

Applies to
  • Microsoft User Experience Virtualization
  • Microsoft User Experience Virtualization Service Pack 1
kbtshoot KB2844022
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