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Article ID: 2847732 - Last Review: September 3, 2013 - Revision: 3.0

Symptoms

When you examine the Windows taskbar, the Outlook icon is not displayed even though Outlook is running and there is an Outlook icon in the notification area of the taskbar. The following figure demonstrates this problem.

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Screenshot for the Outlook icon missing issue



Cause

This scenario occurs when you have enabled the Hide When Minimized option for Outlook and you minimize the main Outlook window. This option is available when you click the Outlook icon in the notification area.

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Screenshot for the Hide When Minimized option



Resolution

To change your Outlook configuration so that the Outlook icon is displayed in the taskbar when Outlook is running, use the following steps:
  1. Start Outlook if it is not running.
  2. Click the Outlook icon in the notification area.
  3. Select Hide When Minimized.

More information

The Hide When Minimized option is controlled by the following registry data.

Key: HKEY_CURRENT_USER\software\Microsoft\office\x.0\Outlook\Preferences
DWORD: MinToTray
Values:
0 (or missing DWORD value) = Outlook icon displayed in the taskbar when Outlook is running
1 = Outlook icon is not displayed in the taskbar when Outlook is running and you minimize the Outlook window


Applies to
  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
Keywords: 
KB2847732
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