Microsoft small business knowledge base

Article ID: 285195 - Last Review: October 30, 2006 - Revision: 3.1

This article was previously published under Q285195


When you start the Add/Remove Programs tool in Control Panel on a computer running Microsoft Windows 2000 Professional, the following error message may be displayed:
Mshta.exe has generated errors and will be closed by Windows


To resolve the behavior, type the following commands in the Run dialog box:
  • sfc /purgecache
  • sfc /scannow
NOTE: Windows 2000 prompts you to insert the Windows 2000 Professional CD-ROM to complete these commands.

If you run these commands and the behavior is not resolved, perform an in-place upgrade of Windows 2000 Professional.

  • Microsoft Windows 2000 Professional Edition
kbprb KB285195
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