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Article ID: 2862031 - Last Review: June 14, 2013 - Revision: 1.0

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  1. Go to Start, click All Programs, click Microsoft Dynamics CRM, point to Diagnostics, and select the Advanced Troubleshooting tab
  2. Click to mark the Tracing box and click Save

The traces are located in the following directory for Windows 7 and Windows 8:

%Userprofile% \AppData\Local\Microsoft\MSCRM\Traces

The traces are located in the following directory for Windows XP:

C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\MSCRM\traces

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use ( for other considerations.

Applies to
  • Microsoft Dynamics CRM 2011
  • Microsoft Dynamics CRM 4.0
kbmbsmigrate kbsurveynew KB2862031
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