- Go to Start, click All Programs, click Microsoft Dynamics CRM, point to Diagnostics, and select the Advanced Troubleshooting tab
- Click to mark the Tracing box and click Save
The traces are located in the following directory for Windows 7
and Windows 8
The traces are located in the following directory for Windows XP
C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\MSCRM\traces
for other considerations.